Zdravo timu kazino gurua,
Igrao sam u 1 pobedi više od 15 dana, a onda sam počeo da imam problema..
Problem br.1—. Dana 23. maja 2024.. Deponovao sam 40000 INR u 1vin i moja uplata je bila uspešna, ali da bih primio depozit u 1vin.. moram da unesem „12-cifreni UTR/broj transakcije"
Ali dobio sam UTR/br. transakcije. Od više od 12 cifara, razgovarao sam i sa svojim vip menadžerom i podelio sam dokaz o uplati, ali on mi nije pomogao… poslao sam poštom mnogo puta, ali sam dobio isti odgovor da sam Moraću da sačekam 14 dana, ali sada je već prošlo 14 dana, još uvek nema rešenja…
Problem br.2 – Moje podizanje od 60000 INR je zaglavljeno i u obradi više od 10-15 dana gde je standardno vreme povlačenja 24-48 sati.
I ja sam poslao poštom o tome, ali i dalje isti odgovor.. I moj KIC je završen
Molim vas 1vin tim i Casino Guru tim Pomozite mi… Tako sam zabrinut zbog toga.. Iznos koji je zaglavio je zaista veliki za mene i ne želim da ga izgubim!
Moj 1vin Id— 74312***
Registrovan gmail - himalia*********@gmail.com
Molim vas pomozite mi 1vin tim i kazino guru tim!!
Hello Casino Guru Team,
i played in 1win for more than 15 days then i started having some problems..
Problem No.1—. On 23 may 2024.. I deposited 40000 INR in 1win and my payment was successfull but in order to receive the deposit in 1win.. i need to enter the "12 Digit UTR/Transaction Number"
But i got UTR/Transaction No. Of more than 12 Digits, I’ve talked with my vip manager too and shared the payment proof too but he didn’t help me… i mailed many times but i get the same response that i’ll need to wait for 14 days but now its already been 14 days still no resolution provided…
Problem No.2– My withdrawal of 60000 INR is Stuck and under processing from more than 10-15 days where the standard withdrawal time is 24-48 hours..
I mailed about it too but still the same response.. My KYC is completed too
Please 1win team and Casino Guru team Help me… I’m so worried about it.. The amount which is stuck is really big for me and i don’t want to Loss it!
My 1win Id— 74312***
Registered gmail - himalya*********@gmail.com
Please Help me 1win team and casino guru team!!
Izmenjeno od strane Casino Guru administratora
Automatski prevedeno: