Poštovani kazino guru specijaliste,
Moram da prijavim zabrinjavajući problem sa Vin Online Casino-om. Neopravdano su me optužili za lažnu aktivnost, držanje mojih 30255 INR bez opravdanja. Uprkos preciznom slanju ličnih podataka za KIC ček, blokirali su moj nalog, ostavljajući mi neodgovorena pitanja o sredstvima koja zadržavaju.
Pored toga, iznos od 21600 INR je zaglavljen na prolazu za plaćanje od 21. februara, a kazino ga nije rešio uprkos uveravanjima o rešenju od 72 sata. Umesto toga, oni su kapitalizovali moj dodatni depozit od 12k da bi izvršili KIC proveru i naknadno blokirali moj nalog.
Želim da naglasim da sam koristio samo svoj lični nalog, nikada nisam tražio bonuse ili se bavio sportskim klađenjem. Uprkos potvrđivanju podrške o višestrukim igračima da dva člana igraju iz istog domaćinstva, svaki sa svojom ličnom kartom, i da nikada ne iskorišćavaju bonuse, i dalje su me optužili za prevaru.
Oni nemaju nikakav dokaz da sam počinio prevaru ili da sam uticao na njihove prihode iskorišćavanjem njihovih bonusa.
Moja igra je bila ograničena na bakaru uživo, što je rezultiralo konstantnim gubicima od početka u ovom kazinu. Pozivam Casino Gurua da istraži operacije Vin Online Casino-a u Indiji, jer njihovi postupci izazivaju ozbiljnu zabrinutost u vezi sa njihovim integritetom i tretmanom klijenata.
Zamolite ih da odmah izmire moja sredstva, a onda će mi prekinuti vezu.
Dear Casino Guru Specialist,
I need to report a concerning issue with Win Online Casino. They've wrongfully accused me of fraudulent activity, holding my 30255 INR without justification. Despite accurately submitting personal information for a KYC check, they've blocked my account, leaving me with unanswered questions about the funds they're withholding.
Additionally, an amount of 21600 INR has been stuck in the payment gateway since Feb 21st, unresolved by the casino despite assurances of a 72-hour resolution. Instead, they've capitalized on my additional 12k deposit to conduct a KYC check and subsequently block my account.
I want to emphasize that I've only used my personal account, never claimed bonuses, or engaged in sports betting. Despite confirming with support about multiple that two members playing from the same household, each with their own ID, and never exploiting bonuses, they've still accused me of fraud.
They do not have any proof that I have committed fraud or affected their revenue by exploiting their bonuses.
My gameplay has been limited to live baccarat, resulting in consistent losses from the beginning in this casino. I urge Casino Guru to investigate Win Online Casino's operations in India, as their actions raise serious concerns about their integrity and treatment of customers.
Kindly ask them settle my funds immediately, and then they disconnect services with me.
Automatski prevedeno: