Zdravo, dobro veče. Moj ID je 79699562. Imam problema sa ovim kazinom od početka ovog meseca. Uspeo sam da podignem samo jedno povlačenje od 1.400.000 argentinskih pezosa. Kada sam pokušao da podignem još dobitaka, bilo je kašnjenja koja su trajala satima i danima. Javio sam se i rečeno mi je da moj nalog treba da bude verifikovan. Poslali su mi e-poruku sa vezom za verifikaciju, koju sam odmah i efektivno završio 10/09. Nastavio sam da igram, gubio i pobeđivao, i deponovao novac da bih mogao da podignem kada se sve reši. Prošao je dan, a ja i dalje nisam mogao da se povučem, pa sam ih ponovo kontaktirao. Rekli su da moram da čekam 14 dana. Prošlo je četrnaest dana bez ažuriranja. Pitao sam osoblje i tada mi je rečeno da će to potrajati 14 do 30 dana. Nastavio sam da igram i uplaćujem novac, a račun mi je blokiran. Konsultovao sam se još jednom i uvek dobijao isti odgovor—da sačekam i pošaljem e-poštu securiti1vin. Iz obezbeđenja isti savet: sačekajte 14 do 30 dana. Prošlo je 19 dana, a ja još uvek nemam jasan odgovor o svojoj situaciji. Imam mnogo novca uloženog u platformu, i mislim da nije u redu da je držim tako dugo.
Hello, good evening. My ID is 79699562. I've been having issues with this casino since the beginning of this month. I only managed to make one withdrawal of 1,400,000 Argentine pesos. When I tried to withdraw more winnings, there were delays that lasted hours and days. I reached out and was told that my account needed to be verified. I was sent an email with a verification link, which I completed instantly and effectively on 10/09. I continued playing, losing and winning, and depositing money so that I could withdraw once everything was resolved. A day passed, and I was still unable to withdraw, so I contacted them again. They said I had to wait 14 days. Fourteen days passed with no updates. I asked the staff and was then told it would take 14 to 30 days. I continued playing and depositing money, and my account got blocked. I consulted once more and always got the same response—to wait and send an email to security1win. From security, the same advice: wait 14 to 30 days. It's been 19 days, and I still don't have a clear answer about my situation. I have a lot of money invested in the platform, and I don't think it's right to hold it for so long.
Hola buenas noches mi id es 79699562 estoy teniendo inconvenientes con este casino desde principio de este mes, solo pude realizar un retiro de 1.400.000 pesos argentinos y al querer retirar más ganancias tardaban horas y días, me comuniqué y me decían que faltaba validar mi cuenta, me enviaron un correo electrónico con un link de validación el cuál completé de manera instantánea y efectiva el día 09/10, seguí jugando, perdiendo y ganando, ingresando dinero para poder retirar cuando se solucione todo, pasó un día y seguía sin poder retirar a lo que nuevamente me comuniqué y refirieron que debía esperar 14 días, pasaron 14 días sin novedades, preguntando al staff y me dijeron que era de 14 a 30 días, al seguir jugando e ingresando dinero, mi cuenta fue bloqueada, se consultó nuevamente y no siempre la misma respuesta, esperar y que envíe correo a security1win, de security lo mismo, que espere de 14 a 30 días, 19 días pasaron y no tengo una respuesta clara de mi situación, tengo mucho dinero invertido en la plataforma y no creo que sea lo correcto retenerlo por tanto tiempo
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