22bet mi ne dozvoljava isplate. Traže od mene da im se obratim , što sam i uradio. Poslao sam ličnu kartu, promenu e-pošte, selfi, itd, što je postepeno prihvaćeno.
Sada traže i račune za komunalije, koje sam i ja dostavio, ali odbijaju sa jedinim razlogom: „Pošaljite nam fotografije ili originalni PDF-fajl računa za poslednja 3 meseca na mestu prijave, bez obzira ko to plaća.". Dostavljeni dokument ispunjava sve ove uslove.
Razmenili smo već 26 e-mail poruka za jednostavan KIC, a sve tražene dokumente sam dostavio valjano i na vreme.
22bet does not allow me withdrawals. They request me to reach out to security@22bet.com, which I did. I submitted ID, email change, selfie, etc, which was gradually accepted.
Now they also ask for utility bills, which I also submitted, but they reject with the only reason saying "You should send us photos or original PDF-file of utility bills for the last 3 months on the place of your registration, regardless of the person who pays for it.". The submitted document fulfills all these requirements.
We have exchanged already 26 email messages for a simple KYC, and I submitted all requested documents validly and in due time.
Automatski prevedeno: