zdravo svima,
Još jedna runda od 5gringos bs.
Tako da sam nedavno ponovo učestvovao na njihovim turnirima i uspeo sam da dobijem neke dobitke. Prvo, 100 evra za Oktoberfest Shovdovn (20.09 - 26.09), a zatim 1000 evra za Blazing Clash (20.09 - 27.09). Ove nagrade su pripisane, ali su onda 'prestale da mi isplaćuju'.
To je Ultimate Clash 2 o kome trenutno govorim. Kontaktirao sam korisničku podršku i rekli su da sam TRAŽIO nagradu prekasno i da sada ne mogu ništa da urade. Ovo je čisti bs. Svi znaju da nagrade ne moraju biti tražene, sve bi trebalo da budu dodeljene automatski u roku od 72 sata nakon završetka turnira u skladu sa tačkom 13 Odredbi i uslova koju citiram: „Sve nagrade će biti dodeljene korisničkim računima u roku od 72 sati od završetka promocije.'
Dakle, nakon što sam automatski dobio dva turnirska dobitka, kažu da sam ja kriv što NISAM TRAŽIO NAGRADU NA VREME. Jasno je da lažu i žele da progutaju moj novac, ali se ne izvlače. Siguran sam da će pokušati i nešto podmuklo kada dođe do isplate mog dobitka za Oktoberfest Shovdovn 2 koji će se završiti za manje od jednog dana.
Druga veoma zanimljiva činjenica je da iako sam čekao skoro 30 minuta na odgovor korisničke podrške, oni su odmah zatvorili ćaskanje kada su izjavili da sam ja kriv što nisam zatražio nagradu. Ovo je dokaz da sada pokušavaju da me izmame.
Prilaganje snimaka ekrana odgovarajuće tabele lidera turnira, opštih uslova i odredbi turnira i ćaskanja korisničke podrške.
Hi All,
Another round of 5gringos bs.
So I've recently been participating on their tournaments again and managed to get some winnings. First, 100 Euros for the Oktoberfest Showdown (20.09 - 26.09) and then 1000 Euros for the Blazing Clash (20.09 - 27.09). These prizes were credited but then they 'stopped paying me'.
It's the Ultimate Clash 2 I'm currently talking about. I contacted customer support and they said I REQUESTED the prize too late and that there's nothing they can do now. This is pure bs. Everybody knows that the prizes don't need to be requested, they should all be credited automatically within 72 hours once a tournament ends as per point 13 of Terms & Conditions which I quote: 'All prizes will be credited to the customer accounts within 72 hours of the promotion end.'
So after I received two tournament winnings automatically, they say it's my fault that I DIDN'T REQUEST THE PRIZE IN TIME. It's clear that they are lying and want to swallow my money but they're not getting away with it. I'm sure they will try something sneaky as well once it comes to paying my winnings for the Oktoberfest Showdown 2 which will end within less than a day.
Other very interesting fact is that even though I've waited for almost 30 minutes for customer support's answer, they immediately closed the chat once they stated it was my fault that I didn't request the prize. This is proof that they're trying to ghost me now.
Attaching screenshots of the corresponding tournament leaderboard, the general tournament Terms & Conditions and of the customer support chat as well.
Automatski prevedeno:
