Tako da sam pre nekoliko dana igrao u 7bit kazinu, dobio sam 50 besplatnih okretaja kao deo bonusa na depozit. Tako da osvajam oko 2000 dolara na besplatnim okretima. Dakle, dok radim smešnu igru od 40k, primetio sam da iako igram igre bonus klađenja, nijedna od njih ne izlazi iz mog igranja. Sada me je samo taj mali eksperiment koštao oko 500 dolara jer sam sada pao na oko 1500. Odlučio sam da napravim pauzu i odem da naručim namirnice preko interneta kako bih mogao da dokažem da nisam ni bio na sajtu jer to dolazi sledeći u priči. Vratio sam se da igram i sav moj novac je nestao iz bonusa. Zato pitam korisničku podršku pre nego što igram šta se dešava gde je moj bonus novac? Silvija mi kaže o otkazala sam! Koji kurac mi se srce stisnulo jer sam znao tada i tamo da će me spaliti od mog dobitka! Tako da kažem da nisam otkazao. Nisam čak ni bio na mreži. Mogu da dokažem da li možete da mi pokažete IP adresu sa koje je otkazan jer se ni ona ne pojavljuje u mojoj istoriji transakcija da sam ja otkazao. Ne, ona kaže da ste otkazali, budite pažljiviji sledeći put! Šta ?? Na primer, zašto bih otkazao bonus na koji sam uvećao 1500 dolara? Ne dozvoljava mi da razgovaram ni sa kim, apsolutno odbija da me prebaci kod supervizora što sam sve dokumentovao i stalno mi govori da sam otkazao, ali ne može da mi pokaže gde i sa koje adrese je otkazan. Tako da sam sledećeg dana ponovo tražio da mi Michael ovaj put dobije istu proveru, rekavši mi da sam otkazao, a onda odjednom oni imaju problema sa svojim ćaskanjem i on će mi se javiti putem e-pošte. Tako da čekam još jedan dan i dobijem e-poštu u kojoj mi govori isto što sam otkazao, a oni neće učiniti ništa po tom pitanju. Kao da bi to mogao biti softverski kvar, ali mislim da je u ovom trenutku to bilo namerno sa njihove strane, koliko drugih ljudi su to uradili? Stvarno mi je trebao taj novac i samo da mi ga vrate bez razloga je pogrešno!! Imajte na umu da nisam prekršio nijedno pravilo i da sam zapravo bio njihov veran kupac godinama do ovoga. Pazite se igrači da ne bih ovde trošio vreme ili novac jer biste mogli da budete sledeći ko bi mogao i oni će vam samo reći da ste otkazali kada budete znali D am dobro da niste. Dakle, moj cilj je da se uverim da se ovo ne desi nikome drugom i pokušam da ih ugasi, nije u redu to što rade. Dobio sam taj novac pošteno i pošteno i trebalo bi da ga vrate i puste me da završim svoju igru kao Bio sam, ali ne mislim da će se to dogoditi. I mogu da dokažem da nisam bio u kazinu a kamoli na mreži. Napravio sam onlajn porudžbinu i imam priznanice da to dokažem i podigao sam ga u vreme navodnog otkazivanja bonusa, ali oni kažu da to ne vide, ali znaju sa kojim pretraživačem se svi prijavljuju, ali ne mogu da kažem koji IP je otkazao bonus osećam kao da je to laž Imam prijatelja koji je upoznat sa softverom i može prilično da prikupi bilo koju statistiku o svakom igraču u tom kazinu u bilo kom trenutku i takođe da otkaže bonuse kada osvojite previše ili izgubite igre i ne povučete se iz vašeg igranja kao što je bilo na mojoj, a oni neće čak ni priznati taj problem koji sam pokrenuo jer ako ne rade zlonamerno, onda imaju ozbiljan softverski problem u rukama za koje mislite da bi želeli da znaju i poprave bilo koji način da se to ne desi drugim igračima, ali odbijaju da slušaju da su toliko zaglavljeni da sam otkazao kada sam im rekao da to ne mogu da uradim jer sam bio napolju i pokupio namirnice nakon što sam ih naručio i još jednom to mogu dokazati
So a couple days ago I was playing on 7bit casino I was given 50 free spins as part as a deposit bonus. So I win around 2000 Dollars on free spins. So as I’m doing the ridiculous 40x play through I notice that even though I’m playing the bonus wagering games none of them are taking off from my play through. Now that little experiment alone has cost me around 500 dollars as now I’m down to about 1500. I decide to take a break and go and order groceries online so I can also prove I wasn’t even on the site because that’s what comes next in the story. I go back to play and all my money is gone from my bonus. So I ask customer service before I play anything what’s going on where’s my bonus money at? Silvia tells me oh I cancelled it! What the ***** my heart sank because I knew then and there they were gonna burn me out of my winnings! So I say I didn’t cancel it I haven’t even been online I can prove it can you show me the ip address it was cancelled from because it’s not showing up in my transaction history either that I cancelled it. No she says you cancelled be more careful next time! What ?? Like why would I cancel the bonus I was up 1500 dollars on? She won’t let me talk to anyone else absolutely refuses to transfer me to a supervisor which I have all documented and keeps telling me I cancelled but can’t show me where and what address it was cancelled from. So the next day I asked again to get the same run around from Michael this time telling me I cancelled it then all of a sudden they are having issues with their chat and he will get back to me via email. So I wait another day and I get an email basically telling me the same thing I cancelled it and they are t gonna do anything about it. Like it could be a software glitch but I think at this point it was intentional on their part like how many other people have they done this to? I really needed that money and for them just to take it back from me for no reason is just wrong!! Keep in mind I haven’t violated any rules and was actually a loyal customer of theirs for years till this. So players beware I wouldn’t spend time or money here because you could be next anyone could and they’ll just tell you you cancelled it when you know D am well you didn’t. So my goal is to make sure this doesn’t happen to anyone else and try to shut them down it isn’t right what they are doing I won that money fair and square and they should return it and let me finish my play through like I was but don’t think that’s gonna happen. And I can prove I wasn't on the casino let alone online I made a online order and have receipts to prove it and picked it up at the time of the allege canceling of the bonus but they are saying they cant see that but they know what browser everyone logs in with but cant tell what ip canceled the bonus feel like that's a lie i have a friend familiar with software and it can pretty much pull up any stat on every player in that casino at any given time and also cancel bonuses when you win too much or have the games lose and not take off from your playthrough like it was doing on mine and they wont even acknowledge that issue i brought up because if they aren't doing maliciously then they have a serious software glitch on their hands that you think they would want to know and fix either way to not happen to other players but refuse to listen to that they are so stuck on i canceled it when im telling them their is no way I could of because I was out picking up grocery's after i ordered them and once again i can prove this
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