The player from Azerbaijan was accused of bonus abuse by Allspins Casino, despite having adhered to all rules and only played allowed games. The casino withheld his balance of €873 along with his deposit, labeling him a "money launderer," which he disputed vehemently. The Complaints Team resolved the issue, confirming that the player's account and funds were reinstated after reviewing the case and finding no evidence of wrongdoing. The complaint was marked as 'Resolved' in the system.
Igrač iz Azerbejdžana je optužen za zloupotrebu bonusa od strane kazina Allspins, uprkos tome što se pridržavao svih pravila i igrao samo dozvoljene igre. Kazino je zadržao njegov iznos od 873 evra zajedno sa depozitom, nazivajući ga „peračem novca“, što je on žestoko osporavao. Tim za žalbe je rešio problem, potvrđujući da su igračev nalog i sredstva vraćeni nakon što je pregledao slučaj i nije pronašao dokaze o nezakonitim radnjama. Žalba je u sistemu označena kao „Rešena“.
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