Zdravo, moje ime je Ania i živim u Holandiji. Moja avantura sa b7 kazinom počela je u oktobru 2023. Prvo, registracija, navodeći zemlju u kojoj živim, punu adresu, broj telefona i adresu e-pošte. Slanje broja vašeg holandskog računa. Sve je u redu. Nekoliko dobitaka je prebačeno na moj račun bez ikakvih problema. Zatim, promena bankovnog računa i nekoliko uplata na račun igrača bez ikakvih problema do 23. marta. Od 23. marta do 25. marta dobitak je iznosio 2.000 evra i zahtev za povlačenje sredstava sa računa igrača i tu počinje problem - traže izvod sa bankovnog računa. Naravno, šaljem ga sa uverenjem da ću pobediti. Podižem sve kao i obično, ali moj novac ne odlazi, ima napomena, proveravamo. Javljam se ćaskanju, ali nažalost niko ne može da mi kaže kakvu kontrolu, samo sačekajte, vaša sredstva su otišla u odgovarajuće odeljenje i proveravaju se. Posle 2 dana napišem u čet šta se dešava sa mojim novcem i obavešten sam da mi je račun zatvoren, ali ne treba da brinem jer ako mi reše problem, novac će mi biti vraćen. Uložio sam žalbu kazinu b7 i čuo sam istu stvar, sačekajte, ali niko ne može da odgovori koliko treba da čekam. Kada ponovo pišem u čet, obavešten sam da igrači iz Holandije nisu primljeni u kazino, ali kažem vam da sam prilikom registracije naveo svoju adresu, državu prebivališta i broj. telefon i bankovni račun. Imam kontakt sa Sle kazinom, nažalost nemam pristup svom nalogu niti da ažuriram u kojoj fazi je moj slučaj. Molim vas pomozite
Hello, my name is Ania and I live in the Netherlands. My adventure with the b7 casino began in October 2023. First, registration, providing the country where I live, full address, telephone number and email address. Sending your Dutch account number. Everything is fine. A few winnings are transferred to my account without any problems. Then, changing the bank account and making several payments to the player's account without any problems until March 23. From March 23 to March 25, winnings amounted to EUR 2,000 and a request to withdraw funds from the player's account and this is where the problem begins - they ask for a bank account statement. Of course, I send it confident that I will win. I am withdrawing everything as usual, but my money is not going away, there is a note, we are checking it. I am contacting the chat, but unfortunately no one can tell me what kind of control, just wait, your funds have gone to the appropriate department and are being verified. After 2 days, I write in the chat what is happening with my money and I am informed that my account is closed, but I shouldn't worry because if they solve my problem, my money will be refunded. So I file a complaint to casino b7 and I hear the same thing, please wait, but no one can answer how long I should wait. When I write in the chat again, I am informed that players from the Netherlands are not accepted to the casino, but I tell you that when registering, I provided my address, country of residence and number. phone and bank account. I have contact with Sle Casino, unfortunately I do not have access to my account or to update what stage my case is at. Please help
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