Kontaktirao sam i podršku ali mi uvek kažu da ne mogu da mi pomognu i moram da sačekam da ovaj tim reši moj problem.
Ali to je čudno, jer da, radim u Holandiji i živim ovde većinu vremena, ali nikada mi nisu rekli da je to problem, a ako to bude problem, ne bi trebalo da prihvataju ni depozite.
Osim toga, poslao sam svoje lične karte itd. slike i selfie na kojima se definitivno vidi da sam Portugalac jer je i moja lična karta iz Portugala.
To znači da mogu da igram gde god želim.
Sada je to rečeno.
Imao sam depozit od 15 evra i dobio sam bonus od 15 evra.
Posle nekog vremena igranja dobio sam cenu za slot za preko 635 evra ukupno.
Ali odjednom sam morao da založim 525 evra sa bonusom od 15 boja,
Dobro, uradio sam to, kada sam završio opkladu imao sam 500 plus na računu, a većinu su mi oduzeli bez razloga i ostavili su mi 150 pravog novca.
Tako da povučem ovih 150 evra i do danas je još uvek na čekanju, a kada im se obratim pravoj podršci, ne dobijam direktan odgovor zašto toliko traje.
Želim da znam kada dobijem svoj novac i zašto su mi uzeli više od 300+ nakon što sam napravio ovu opkladu.
Ali najvažnije je kada ću dobiti svojih 150 povlačenje?
I have contacted support as well but they always say, that they can't help me and I need to wait for this team to fix my problem.
But it's weird, because yes I work in the netherlands and I live here most of the time, but never they said l, that that was the problem, then also if that should be a problem they should not accept deposits as well.
Plus I sented my ID etc pictures and selfie where u can definitely see that I am Portugese as my ID is also from Portugal.
That means I can play where ever I want.
Now that been said.
I had a 15 euro deposit and got a 15 euro bonus.
After a while playing I got a price on a slot for over 635 euros in total.
But all of a sudden I needed to wager 525 euros with a 15 color bonus,
Okay I did it, when I finished my wager I had 500 plus on my account, and they took away most of it for no reason and they left me with 150 real money.
So I withdraw this 150 euros and till today it's still pending, and when I contact them true support, I don't get a straight answer on why it takes this long.
I wanna know when I get my cash and why they took more then 300+ away after I did this wager.
But most importantly when do I get my 150 withdraw?
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