Uplatio sam 10.000 dolara. Osvojio sam 17000 dolara. Pokušao sam da podignem 10000 USD, što je bio maksimalni iznos elektronskog bankovnog transfera. Nije uspelo.
Rečeno mi je da, iako piše da je 10.000 dolara granica, zapravo je samo 999 dolara. Rečeno mi je da mogu da izvršim višestruka povlačenja pa sam napravio 17 povlačenja od 999 dolara. Ali sada ulazim i ne mogu da vidim svoju istoriju transakcija, što uključuje i moje isplate na čekanju. Kontaktirao sam korisničku podršku i oni jednostavno ne odgovaraju na ćaskanje uživo. Čekam satima! A oni jednostavno ne odgovaraju. Potrebna mi je pomoć da vidim svoje transakcije i da se uverim da primam svoja povlačenja. Zbog svih ovih crvenih zastava veoma sam zabrinut!
I made a deposit of $10,000. I won $17000. I attempted to make a withdrawal of $10000, which was the max electronic bank transfer amount. It didn't work.
I was told that although it says $10,000 is the limit it is really only $999. I was told that I can make multiple withdrawals so I made 17 withdrawals of $999. But now I go in and I can't see my transaction history, which includes seeing my pending withdrawals. I reached out to customer service and they just don't answer the live chat. I wait for hours! And they just don't answer. I need help to see my transactions and to make sure that I receive my withdrawals. With all of these red flags I am very concerned!
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