The player from Germany has raised a complaint against Rabidi N.V casinos, alleging negligence of responsible gambling regulations. He reports having an outstanding balance exceeding 66,000 Euro at Bankonbet Casino and is seeking legal action but remains open to resolving the issue through mediation. Since the player lost his winnings at Bankonbet before he notified the casino about his gambling problem, we were unable to request a refund of his winnings and this complaint was rejected.
Igrač iz Nemačke podneo je žalbu protiv kazina Rabidi NV, navodeći nemar u vezi sa odgovornim propisima o kockanju. On je prijavio da ima neizmireni iznos koji premašuje 66.000 evra u Bankonbet kazinu i traži pravni postupak, ali ostaje otvoren za rešavanje problema putem posredovanja. Pošto je igrač izgubio svoj dobitak na Bankonbet-u pre nego što je obavestio kazino o svom problemu sa kockanjem, nismo mogli da zatražimo povraćaj njegovog dobitka i ova žalba je odbijena.
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