Zdravo. Ne mogu više da se setim. Pošto nemam pristup nalogu, ne mogu tačno da odgovorim na ovo pitanje.
Sećam se da je administracija kazina rekla da ću nakon prolaska verifikacije morati da potrošim svoje stanje u kazinu da bih mogao da ga podignem. U prepisci koju sam bacio na samom početku razmatranja mog slučaja to je trebalo da bude naznačeno.
Ali i dalje nisam mogao da dobijem verifikaciju od njih jer su me blokirali.
Moja početna žalba se odnosi upravo na verifikaciju, u tome je ceo problem. Oni jednostavno zatvaraju oči pred činjenicom da njihov Veriff sistem odbija dokumente.
Da je moj profil verifikovan, mislim da ne bi bilo problema sa povlačenjem sredstava.
Hello. I can't remember anymore. Since I don't have access to the account, I can't answer this question accurately.
I remember that the casino administration said that after passing verification I would have to spend my balance in the casino so that I could withdraw it. In the correspondence that I threw at the very beginning of the consideration of my case this should have been indicated.
But I still couldn’t get verification from them because they blocked me.
My initial complaint is precisely about verification, this is the whole problem. They simply turn a blind eye to the fact that their Veriff system rejects documents.
If my profile was verified, I think there would be no problems with withdrawing funds.
Izmenjeno
Automatski prevedeno: