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I can't access my account

No me deja entrar a mi cuenta

Dear janethe500,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Bbet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

It tells me that they already added another account

Me dice que ya añadieron otra cuenta

Dear janethe500,

Please describe your issue within the next 7 days more detailed as it is impossible to tell what is your problem and we will be forced to reject the complaint.

Dear janethe500,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.