The player from Costa Rica with an account at BC.game is expressing concerns about the lack of accountability from the platform. Despite showing signs of problem gambling and continuously being in a jurisdiction where gambling on the site is not allowed, no action was taken to self-exclude their account or request KYC verification. The player suspects these requirements were deliberately ignored due to frequent and significant deposits made. The complaint was rejected based on the player's request.
Igrač iz Kostarike sa nalogom na BC.game izražava zabrinutost zbog nedostatka odgovornosti sa platforme. Uprkos tome što pokazuju znake problema sa kockanjem i stalno se nalaze u jurisdikciji gde kockanje na sajtu nije dozvoljeno, nije preduzeta nikakva radnja da se njihov nalog samoisključi ili zatraži KIC verifikacija. Igrač sumnja da su ovi zahtevi namerno ignorisani zbog čestih i značajnih depozita. Žalba je odbijena na osnovu zahteva igrača.
Automatski prevedeno: