• Možete li mi reći kada je vaš nalog u potpunosti verifikovan?
Poslednji put sam uspeo da se prijavim verovatno u avgustu.
-Da li ste osvojili nagradu sa pravim novcem ili ste koristili bonus?
Osvojio pravim novcem.
Kada ste poslednji put razgovarali sa kazinom i o čemu ste razgovarali?
Nisam se čuo sa njima od 28. septembra.
Kontaktirao sam ih tražeći povraćaj novca jer nisam mogao da se prijavim na svoj nalog i nisam mogao da podignem novac.
Nakon što sam odgovorio na pitanja, dobio sam poruku da je to kršenje uslova korišćenja, ali mi nisu ni rekli koji su to uslovi korišćenja.
Dakle, pošto je to skoro ceo iznos koji sam platio, kontaktirao sam ih tražeći povraćaj novca, ali ga još nisam dobio.
•Can you tell me when your account was fully verified?
The last time I was able to log in was probably in August.
-Did you win the prize with real money or did you use a bonus?
Won with real money.
When was the last time you spoke to a casino and what did you talk about?
I haven't heard from them since September 28th.
I contacted them asking for a refund as I couldn't log into my account and was unable to withdraw the money.
After I answered the questions, I received a message saying that it was a violation of the terms of use, but they didn't even tell me what those terms of use were.
So, since it's almost the entire amount I paid, I have contacted them asking for a refund, but I haven't received it yet.
•あなたのアカウントはいつから完全に確認されたのか教えていただけますか？
最後にログインできたのは多分8月です。
・賞金は実際のお金で獲得しましたか、それともボーナスを使用しましたか?
実際のお金で獲得しました。
・最後にカジノと話したのはいつですか、また何について話しましたか?
9月28日以降は連絡が取れてません
アカウントにログインできなく、出金ができないので返してくださいと連絡してました。
そして質問事項に答えたら、利用規約に反してると連絡がきて何の利用規約かも教えてもらえませんでした。
なので、ほぼ入金した金額なので入金分返してくださいと連絡してますが返ってきていません。
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