ne koristim vpn, čak ni ne znam kako da ga koristim. I niko iz mog domaćinstva ne koristi moj IP, niti sam ja ikada otvorio višestruki nalog, niti sam se pozivao kako su me optužili, u stvari, nisam čak ni koristio nikakav referentni kod ili promo kod prilikom registracije. Niti sam ikada koristio bonus,
koristio sam samo javni vifi, u hotelu i školskim prostorijama, a takođe sam delio pristupnu tačku i vifi sa nekoliko ljudi u školi,
drugo, kada sam verifikovao svoj nalog, nakon što sam postavio svoj pasoš, tražili su da uradim skeniranje lica (proveru života) što sam pokušao da uradim, ali se nije otvarao na mom telefonu, samo je prikazivao crno (tamno), ja napravio snimak ekrana jer sam želeo da prijavim problem korisničkoj podršci, pokušao sam nazad, bila je ista stvar pa sam odlučio da ga isprobam na drugom telefonu, a on se otvorio, a zatim sam uspešno skenirao lice i potvrdio svoj račun. Priložiću snimak ekrana ispod.
U ovom trenutku sam tako zbunjen i tužan, jer sam pogrešno optužen, činjenica da su odbili da pruže dokaz da sam se pozivam/upravljam višestrukim nalogom je užasna. Bc.game je veliki sajt za klađenje i skoro svako ima nalog kod sebe, pa ako tvrde da imam više naloga zato što sam delio ili koristio javni Vi-Fi, onda će to biti tako nepravedno!!!
činjenica da su zaplenili sva sredstva na mom računu je užasna i vrišteća prevara! I očigledno nemaju nameru da plate, zbog čega su smislili ovaj slabašan razlog da zadrže moj novac.

i don't use vpn I don't even know how to use it. And nobody from my household is using my ip, neither i have i ever opened a multi account, or self refering as dey accused me, as a matter of fact I didn't even use any referral code or promo code when registering. Neither have i ever used a bonus,
i have only used public wifi, in an hotel and school premises, and also i have shared hotspot and wifi with few people in school,
secondly when i was verifying my account, after i had uploaded my passport, they requested i do a face scan(liveness check) which i tried doing but it wasn't opening on my phone, it was just showing blanck(dark), i took a screenshot cause i wanted to report the issue to the customer support, i tried back it was the same thing so i decided to try it in another phone, and it opened then i did the face scan successfully and verified my account. I will attach the screenshot below.
At the moment i am so confuse and sad, cause i am been accused wrongly, the fact they refused to provide an evidence that i am self refering/operating a multiple account is appalling. Bc.game is a big betting site and almost everyone have an account with them, so if they are claiming i have a multiple account because i have shared or used public wifi, then it will be so unfair!!!
the fact they seized all the funds in my account is appalling and screaming scam! And obviously they have no intentions of paying which is why they came up with this flimsy reason to hold my money.

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