zdravo,
Nakon pažljivog pregleda, odlučili smo da ponudimo korisniku nadoknadu od 2.500 dolara. Želimo da naglasimo da naš proces samoisključenja uključuje period hlađenja, koji se dosledno primenjuje na sve korisnike širom sveta. Ovaj period je uspostavljen da bi se zadovoljili različiti zahtevi koje smo primili od naše korisničke baze i usklađen je sa industrijskim standardima širom onlajn kazina.
Međutim, mi u potpunosti priznajemo važnost odgovornog kockanja i posvećeni smo tome da osiguramo da naši korisnici ne pretrpe nepotrebne gubitke. Ako korisnik pristane na ovu nadoknadu, može da navede svoju USDT (TRC-20) adresu, a mi ćemo organizovati da se povraćaj sredstava obradi u narednih 48 sati.
Srdačan pozdrav
Panda - BC.GAME
Hello,
After careful review, we have decided to offer the user a compensation of $2,500. We would like to emphasize that our self-exclusion process includes a cooling-off period, which is consistently applied to all users globally. This period is in place to accommodate the various requests we’ve received from our user base and aligns with industry standards across online casinos.
However, we fully acknowledge the importance of responsible gambling and are committed to ensuring our users do not suffer unnecessary losses. If the user agrees to this compensation, they can provide their USDT (TRC-20) address, and we will arrange for the refund to be processed within the next 48 hours.
Best Regards
Panda - BC.GAME
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