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I was blocked from my account ...

Блокираха ми акаунта...

Thank you for submitting your complaint through our website. We are very sorry to hear about your troubles. Could you please provide us with more information? Did you have any money left on your account? Have you contacted the casino and asked them why your account was restricted?

Dear Веселин,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.