Dobar dan, detaljno ću izložiti svoju žalbu i skoro da molim za pomoć u ovoj situaciji. Koristim bet7.com platformu mesecima i nikada nisam imao problema sa sportskim klađenjem, uvek sam normalno uplaćivao i isplaćivao, ali početkom meseca (otprilike 5. februara) počeo sam da imam problema. Napravio sam stanje od 8618,95 R$ i kada sam zahtevao povlačenje, zatraženo je da pošaljem dokaz o prebivalištu i zamoljeno da sačekam 3 dana za verifikaciju. Nakon 4 dana su me obavestili da postoji neslaganje u dokumentu i tražili da se pošalje još jedan, ja sam ga poslala u isto vreme i ponovo su tražili da sačekam rok. Posle provere na sajtu „reclameakui.com.br" primetio sam da platforma bet7.com ne odgovara na žalbe već mesec dana, a ima i nekoliko pritužbi na slučajeve sličnih mom, koji posle nekoliko dana čekanja nakon isteka roka traže drugu pošiljku, a zatim kažu da će telefonirati, ali se nedeljama ne vraćaju. Nakon što sam shvatio da je ovo možda prevara korisnika, jako sam se zabrinuo da ću imati problema sa povlačenjem novca sa platforme i molim vas za pomoć jer mi već kasne računi zbog ovog kašnjenja od strane platforme, izgubila sam noći spavanja sa ovom brigom jer to ne pogađa samo mene, imam troje dece i oni zavise isključivo od mene. Molim vas pomozite mi sa ovim. Juče je moj dokument ponovo odbijen u 23:00 popodne bez ikakvog objašnjenja nakon čekanja od 11 dana, a moje stanje je smanjeno na 3807,75 R$. Opet sam poslao još jednu, ali izgleda da je sve prevara. Stvarno mi treba ovaj novac, molim vas pomozite mi, zaboga. Koristiću prevodioca i poslati prevedeni tekst u nastavku, izvinjavam se ako ima pravopisnih ili dogovornih grešaka. Hvala vam na pažnji i molim vas ponovo mi pomozite. ----
Dobar dan, opisaću celu svoju žalbu i skoro da molim za pomoć u ovoj situaciji. Koristim bet7.com platformu mesecima i nikada nisam imao problema sa sportskim klađenjem. Uvek sam normalno uplaćivao i isplaćivao, ali početkom meseca (otprilike 5. februara) počeo sam da imam probleme. Imao sam stanje od 8.618,95 R$ i kada sam zatražio povlačenje, tražili su od mene da pošaljem dokaz o prebivalištu i zamolili me da sačekam 3 dana za verifikaciju. Posle 4 dana su me obavestili da postoji neslaganje u dokumentu i tražili da pošaljem još jedan. Poslao sam ga u isto vreme i opet su me zamolili da sačekam rok. Posle provere na sajtu „reclameakui.com.br", primetio sam da platforma bet7.com ne odgovara na žalbe mesec dana, a ima i nekoliko pritužbi na slučajeve sličnih mom, koji nakon nekoliko dana čekanja roka traže još jedan, a ubrzo nakon toga kažu da će telefonirati, ali nedeljama ne odgovaraju. Nakon što sam shvatio da bi ovo mogla biti prevara korisnika, jako sam se zabrinuo da imam problema sa povlačenjem novca sa platforme i molim vašu pomoć jer već imam zaostale račune zbog ovog kašnjenja sa strane platforme. Gubim san zbog ove brige jer to ne pogađa samo mene, imam troje dece i zavise isključivo od mene. Molim vas pomozite mi sa ovim problemom. Juče je moj dokument ponovo odbijen u 23:00 bez ikakvog objašnjenja nakon čekanja od 11 dana, a moje stanje je smanjeno na 3.807,75 R$. Ponovo sam poslao još jednu ali sve ukazuje da je u pitanju prevara. Stvarno mi treba ovaj novac, molim vas pomozite mi, za ljubav Božiju. Koristiću prevodioca i poslati prevedeni tekst ispod, izvinjavam se ako ima pravopisnih ili gramatičkih grešaka. Hvala vam na pažnji i još jednom, molim vas, pomozite mi.
NAPOMENA: Kada pokušam da pošaljem prilog sa svim dokazima koje imam o slučaju, dobijam grešku „Otpremanje priloga nije uspelo". Ako je moguće da ovo pošaljete kasnije, putem e-pošte ili Vhatsapp-a, stojim vam na raspolaganju.
Kada pokušavam da pošaljem prilog sa svim dokazima koje imam za slučaj, dobijam grešku „Otpremanje priloga nije uspelo". Ako je moguće poslati naknadno, putem mejla ili VhatsApp-a, stojim vam na raspolaganju.
Good afternoon, I'm going to detail my complaint and I'm almost begging for help in this situation. I've been using the bet7.com platform for months and I've never had any problems with sports betting, I've always made deposits and withdrawals normally, but at the beginning of the month (approximately February 5th) I started having problems. I made a balance of R$8618.95 and when requesting a withdrawal I was asked to send proof of residence and asked to wait 3 days for verification. After 4 days they informed me that there was a discrepancy in the document and asked for another one to be sent, I sent it at the same time and again they asked me to wait for the deadline. After checking on the "reclameaqui.com.br" website, I noticed that the bet7.com platform has not responded to complaints for a month, and there are several complaints of cases similar to mine, which after waiting for several days after the deadline, request another shipment, and then say that they will make a phone call, but they do not return for weeks. After realizing that this may be a scam on users, I became very worried that I would have problems withdrawing my money from the platform, and I am asking for your help because I am already overdue bills due to this delay on the part of the platform, I have lost nights of sleep with this concern because it does not only affect me, I have three children and they depend exclusively on me. Please help me with this. Yesterday my document was rejected again at 23:00PM without any explanation after waiting for 11 days, and my balance was reduced to R$3807.75. I sent another one again, but everything seems to be a scam. I really need this money, please help me, for God's sake. I will use the translator and send the translated text below, I apologize if there are any spelling or agreement errors. Thank you for your attention and please help me again. ----
Good afternoon, I will detail my entire complaint and I almost beg for help in this situation. I have been using the bet7.com platform for months and have never had any problems with sports betting. I have always made deposits and withdrawals normally, but at the beginning of the month (approximately on February 5th) I started having problems. I had a balance of R$8,618.95 and when I requested a withdrawal, they asked me to send proof of residence and asked me to wait 3 days for verification. After 4 days, they informed me that there was a discrepancy in the document and asked me to send another one. I sent it at the same time and they again asked me to wait the deadline. After checking on the website "reclameaqui.com.br", I noticed that the bet7.com platform has not responded to complaints for a month, and there are several complaints of cases similar to mine, which after waiting several days of the deadline, request another one, and soon after they say they will make a phone call but do not respond for weeks. After realizing that this might be a scam on users, I became very worried about having problems withdrawing my money from the platform, and I am asking for your help because I already have overdue bills due to this delay on the platform's part. I have been losing sleep over this concern because it does not only affect me, I have three children and they depend exclusively on me. Please help me with this issue. Yesterday, my document was rejected again at 11:00 PM without any explanation after waiting for 11 days, and my balance was reduced to R$3,807.75. I sent another one again but everything indicates that it is a scam. I really need this money, please help me, for the love of God. I will use the translator and send the translated text below, I apologize if there are any spelling or grammar mistakes. Thank you for your attention and again, please help me.
NOTE: When I try to send an attachment with all the evidence I have of the case, I get the error "Attachment upload has failed". If it is possible to send this later, via e-mail or Whatsapp, I am at your disposal.
When trying to send an attachment with all the evidence I have for the case, I am getting the error "Attachment upload has failed". If it is possible to send it later, via email or WhatsApp, I am at your disposal.
Boa tarde, irei detalhar toda minha denúncia e peço quase implorando por uma ajuda nessa situação. Utilizo a plataforma bet7.com há meses e nunca tive problemas nas apostas esportivas, sempre realizei depósitos e saques normalmente, porém no início do mês (aproximadamente no dia 05/02) comecei a ter problemas. Fiz um saldo de R$8618,95 e ao solicitar saque me pediram envio de comprovante de residência e pediram para aguardar por 3 dias para verificação. Após se passarem 4 dias informaram haver uma divergência no documento e pediram que fosse enviado outro, fiz o envio na mesma hora e novamente me pediram pra aguardar o prazo. Após verificar no site "reclameaqui.com.br" notei que a plataforma bet7.com não responde às denúncias há um mês, e são diversas denúncias de casos parecidos com o meu, que após aguardarem por vários dias do prazo solicitam outro envio, e logo depois ainda falam que irão realizar ligação telefonica mas ficam por semanas sem dar retorno. Após perceber que pode estar se tratando de um golpe nos usuários eu fiquei muito preocupado de ter problemas ao sacar o meu dinheiro da plataforma, e estou pedindo por favor pela ajuda de vocês pois já estou com contas vencidas por conta dessa demora por parte da plataforma, tenho perdido noites de sono com essa preocupação pois não afeta só a mim, eu tenho três filhos e eles dependem exclusivamente de mim. Por favor, me ajude nessa questão. Na data de ontem meu documento foi recusado novamente às 23:00PM sem nenhuma explicação após aguardar por 11 dias, e meu saldo foi reduzido para R$3807,75. Enviei outro novamente mas tudo indica se tratar de golpe. Preciso muito desse dinheiro, por favor, me ajudem, pelo amor de Deus. Irei utilizar o tradutor e enviar o texto traduzido abaixo, peço desculpas caso tenha algum erro ortográfico ou de concordância. Obrigado pela atenção e novamente por favor, me ajude. ----
Good afternoon, I will detail my entire complaint and I almost beg for help in this situation. I have been using the bet7.com platform for months and have never had any problems with sports betting. I have always made deposits and withdrawals normally, but at the beginning of the month (approximately on February 5th) I started having problems. I had a balance of R$8,618.95 and when I requested a withdrawal, they asked me to send proof of residence and asked me to wait 3 days for verification. After 4 days, they informed me that there was a discrepancy in the document and asked me to send another one. I sent it at the same time and they again asked me to wait the deadline. After checking on the website "reclameaqui.com.br", I noticed that the bet7.com platform has not responded to complaints for a month, and there are several complaints of cases similar to mine, which after waiting several days of the deadline, request another one, and soon after they say they will make a phone call but do not respond for weeks. After realizing that this might be a scam on users, I became very worried about having problems withdrawing my money from the platform, and I am asking for your help because I already have overdue bills due to this delay on the platform's part. I have been losing sleep over this concern because it does not only affect me, I have three children and they depend exclusively on me. Please help me with this issue. Yesterday, my document was rejected again at 11:00 PM without any explanation after waiting for 11 days, and my balance was reduced to R$3,807.75. I sent another one again but everything indicates that it is a scam. I really need this money, please help me, for the love of God. I will use the translator and send the translated text below, I apologize if there are any spelling or grammar mistakes. Thank you for your attention and again, please help me.
OBS.: Ao tentar realizar envio de anexo com todas as provas que tenho do caso está dando erro "Attachment upload has failed". Se for possível fazer esse envio posteriormente, via e-mail ou Whatsapp estou à disposição.
When trying to send an attachment with all the evidence I have for the case, I am getting the error "Attachment upload has failed". If it is possible to send it later, via email or WhatsApp, I am at your disposal.
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