BetFlip Casino - Zahtevi igrača za povlačenje se odbijaju.

I deposited twice on this scam shit casino looking at their TRUSTPILOT rating which is like 4/5 despite 5-6 recent reviews that straight up call them scammers that don't pay.Sadly i didn't look at neither these reviews or your rating here that looks like people have already reported the scam.

Anyway I deposited twice,used both sportsbook and live casino,and I have now stuck 1500e around in this shithole.

I have sent all documents requested from day 1 that they requested them and they all appear to be approved on my profile there.

Yet every withdraw I request gets REJECTED by their system.

The livechat support is either bots or they straight up lying all the time saying "you will be contacted via email ASAP" , "Your payment will be reviewed withing 24hours/48hours maximum","please contant support@betflip.io regarding your withdrawal and they will answer you in the same day".

All lies!

I have contacted them 7times via email and i have not had not even one response from them regarding my withdrawal.

I keep getting their spam scam offers from their casino though.

I have been waiting 20+ days for my money and all 6 withdraw attempts have gotten rejected without a single cause or them telling me anything about it via email or via their livechat support.

I can provide all proof with screenshots. , their support answering with bot responses,my profile being verified the screenshots that got rejected , all of it.

I will be showing you some of them here.

Let me know if anything else os needed even though i really dont have any hope of getting back my money.

Dear tzogadoros,

Thank you very much for submitting your complaint. I’m sorry to hear about the problems you’ve experienced. In order to understand your situation better and assist you effectively, could you please provide the following details:

• What specific documents did you submit for verification?
• Can you share the exact error messages or reasons given for your rejected withdrawals?
• What specific payment method are you trying to use for your withdrawals? Are you choosing the same payment method you used for depositing?
• Have you made any successful withdrawals from this casino before?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Veronika

Hello Veronika

They requested an ID document (ID or passport mostly) but I asked them if driver s license also does the job since I do not have a passport and my ID is kind of old (in my country one's ID doesnt expire untill 35+ years from the time he took his first one).

They also requested a selfie with said document which and a proof address with me uploading a bank statement stating my full name and house address as requested.

On my profile on betflip it appears as if all these documents are approved as i have shown you already.

As for the rest questions ,

I had just two more payouts rejected yesterday and they keep NOT telling me why my payouts get rejected.They keep robotically telling me to contact their email which i have by sending 7-8 emails each time my withdrawal got REJECTED and they are never answering whatsoever.I will send you a screenshot of today s conversation in which they told me i am getting banned from contacting their live support since i called them scammers for not paying.

The deposit and withdrawal method is crypto ETH and they told me to have the same withdraw method as my deposit so thats what i did.

I havent had a single successful payout yet and my 1500e are stuck there for more than 20+days.

Dear tzogadoros,

Unfortunately, we have come to a point where we are not able to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation, however, this one has 10+ cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us.

Sadly, we are forced to close your complaint as "unresolved." This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue, however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, we have no other choice since it seems to be a common practice for BetFlip Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from BetFlip Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.