Proverio sam uslove i odredbe i evo šta sam našao:
Ova ponuda je dostupna SAMO za igrače iz sledećih zemalja: Nemačka, Kanada, Norveška, Novi Zeland, Crna Gora, Italija, Češka, Austrija, Brazil, Švajcarska, Španija, Portugal, Danska, Australija, Poljska, Švedska, Slovačka, Slovenija, Rumunija, Mađarska, Gruzija.
Čini se da niste bili u mogućnosti da dobijete ovaj bonus zbog vaše zemlje prebivališta. Važno je napomenuti da svaki kazino ima svoju jedinstvenu politiku bonusa i sistem nagrađivanja. Bonus je u suštini poklon od kazina, a na kazinu je da utvrdi da li se kvalifikujete za njega i koja pravila važe.
Ako ne možete da aktivirate ovu vrstu bonusa, verovatno postoji poseban razlog za to. Međutim, ne istražujemo dalje ove razloge i ne možemo primoravati kazina da vam daju posebne bonuse.
Molim vas, javite mi ako mogu još nešto da vam pomognem, inače ću biti primoran da zatvorim ovu žalbu. Hvala na razumevanju.
I have checked the Terms and Conditions and this is what I found:
This offer is ONLY available for players from the following countries: Germany, Canada, Norway, New Zealand, Montenegro, Italy, Czech Republic, Austria, Brazil, Switzerland, Spain, Portugal, Denmark, Australia, Poland, Sweden, Slovakia, Slovenia, Romania, Hungary, Georgia.
It seems that you were unable to get this bonus due to your country of residence. It's important to note that each casino has its own unique bonus policy and reward system. A bonus is essentially a gift from the casino, and it's up to the casino to determine if you qualify for it and what rules apply.
If you're unable to activate this type of bonus, there is likely a specific reason for it. However, we do not investigate these reasons further and we cannot compel casinos to provide specific bonuses to you.
Please, let me know if there is anything else I could help you with, otherwise, I will be forced to close this complaint. Thank you for your understanding.
Automatski prevedeno:
