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I never got my winnings

Dear Reshad,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Could you please provide more details?

Do you have a problem with withdrawing your winnings, or that you never win anything?

Thank you in advance for your reply.

Best regards,

Kristina

Dear Reshad,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.