Zdravo!
Nisam pročitao vaš odgovor, nisam obavešten e-poštom.
Da, odgovorio sam na svaku e-poštu, slanjem svu potrebnu dokumentaciju na vreme i na ispravan način:
- ID
- Selfi sa ličnom kartom
- Podaci o kartici i način plaćanja
- Snimanje informacija i unosa putem kriptovalute i mog virtuelnog kripto novčanika
- Selfi i video selfi sa mojim ličnim dokumentom i nit e-pošte sa njima
- Račun za struju na moje ime i adresu
- Hvatanje banke gde vidite moje ime i oni su išli
- Službena potvrda moje banke sa mojim imenom i brojem računa
Nakon što sve pošalju, stalno me traže sve više i više stvari.
Poslednje nakon slanja računa za struju i bankovnih podataka je ovo:
Trebalo bi da nam pošaljete slike računa za komunalije za poslednja 3 meseca (npr. plaćanja za gas, vodu, struju). Vaše ime bi trebalo da se vidi na njemu.
Možete nam dostaviti i fotografiju bankovnog izvoda na kojoj se vide vaše ime i adresa.
Ja sam očajan, nije važno šta im pošaljem, oni će i dalje da me pitaju za stvari ili govore da sve nije u redu.
Bespomoćnost koju osećam je neverovatna, nikada nisam doživeo ovako nešto.
Moj korisnički broj je: 680******
Pozdrav i nadam se da ćete mi pomoći!
Hello!
I had not read your response, I was not notified by email.
Yes, I have responded to each and every email, sending all the required documentation in a timely and correct manner:
- ID
- Selfie with ID
- Card information and payment method
- Information and entry capture through cryptocurrency and my virtual crypto wallet
- Selfie and video selfie with my ID and the email thread with them
- Electricity bill in my name and address
- Capture of the bank where you see my name and they were going
- Official certificate from my bank with my name and account number
After sending everything, they keep asking me for more and more and more things.
The last one after having sent the electricity bill and bank details is this:
You should send us photos of utility bills for the last 3 months (eg payments for gas, water, electricity). Your name should be seen on it.
You may also provide us with the photo of the bank statement where your name and your address are seen.
I am desperate, it doesn't matter what I send them, they are going to continue asking me for things or saying that everything is wrong.
The helplessness I feel is incredible, I have never experienced anything like this.
My user number is: 680******
Greetings and I hope you can help me!
Hola!
No había leído vuestra respuesta, no se me notificó por email.
Sí, he respondido a todos y cada uno de los correos, enviando toda la documentación requerida en tiempo y forma correcta:
- DNI
- Selfie con DNI
- Información de la tarjeta y método de pago
- Informaci´ón y captura de ingreso mediante cryptomoneda y mi monedero de crypto virtual
- Selfie y video selfie con mi DNI y el hilo de correos electronicos con ellos
- Factura de electricidad a mi nombre y domicilio
- Captura del banco donde se ve mi nombre e iban
- Certificado oficial de mi banco con mi nombre y numero de cuenta
Despues de enviar todo, me siguen pidiendo más y más y más cosas.
La ultima despues de haber enviado la factura de electricidad y datos del banco, es esta:
You should send us photos of utility bills for the last 3 months (e.g. payments for gas, water, electricity). Your name should be seen on it.
You may also provide us with the photo of the bank statement where your name and your address are seen.
Yo estoy desesperada, da igual lo que les mande, que van a seguir pidiendome cosas o diciendo que todo está mal.
Es increíble la impotencia que siento, jamás habia vivido algo así.
Mi numero de usuario es: 680******
Un saludo y espero que podais ayudarme!
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