Zaista znam da jedino što žele i što će prihvatiti je izvod iz banke sa brojem mog računa na njemu. Ne mogu im dati nešto što mi moja banka ne daje, protivno je njihovoj politici da stavljaju broj bankovnog računa na izjavu zbog zabrinutosti za privatnost i prevare. Dakle, ono što rade je da tamo stave broj vaše bankarske kartice, ali samo poslednjih šest cifara.
Imao sam mnogo i mnogo komunikacija sa korisničkom podrškom i oni su odbijali da se upuste u bilo šta od toga sve do nedavno kada su rekli da će otvoriti kartu, ali mislim da imam vrlo malo poverenja u to jer su pokazali da su nisam zaista voljan da uradim ništa po tom pitanju.
Što se tiče ostatka moje verifikacije, sve do poslednje stvari je urađeno osim toga i ne vidim zašto je to potrebno, imam mejl od interact e-transfera koji pokazuje moj mejl i iznos i referentni broj za razmenu koji imaju takođe. Plus čak i na njihovoj veb stranici gde treba da predam dokumenta. Čak ne piše da mi to treba, kaže da mora da sadrži i prikazuje kome je depozit otišao kome je Gigadat I piše da mora da sadrži iznos i datuma na koji je uplaćeno i to sam im pokazao sa mejlom sa etransfera kao i sa mog bankovnog računa i oni to neće prihvatiti.
Postaviću oba dokumenta e-pošte gde se prikazuju informacije, kao i snimak ekrana njihove veb stranice gde se vidi šta mi je potrebno da im pružim
I do know for a fact that the only thing they want and will accept is a bank statement with my account number on it I cannot provide them with something that my bank does not provide me with, it's against their policy to put the banking account number on the statement because of privacy concerns and fraud. So what they do is they put your banking card number on there but only the last six digits.
I've had many many many communications with customer support and they refused bend on any of it up until recently when they said they would open a ticket but I mean I have very little faith in it going through because they've shown that they're not really willing to do anything about it.
As for it the rest of my verification every last thing is done except for that and I don't see why it's necessary, I have the email from interact e-transfer that shows my email and the amount and the reference number for the exchange which they have as well. Plus even on their website where I'm supposed to submit the documents It doesn't even say that I need that, says it must contain and display who the deposit went to which was Gigadat And it says that it must contain the amount and the date of which it was paid and I showed them that with the email from the etransfer as well as from my bank account and they won't accept it.
I will upload both documents of the email where it shows information as well as their own website screenshot where it shows what I am require to provide them
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