The player from Argentina had claimed to have deposited approximately $72,000 in a casino, using the casino's official website and a specific payment method. He had affirmed to have made successful deposits before with the same method. Despite providing transaction details, the casino had denied the deposits were from their platform. The player had wanted a refund. We had asked for additional information and relevant communication with the casino, but the player did not respond. Consequently, we were unable to investigate further and had to reject the complaint.
Igrač iz Argentine je tvrdio da je deponovao oko 72.000 dolara u kazinu, koristeći zvaničnu veb stranicu kazina i određeni način plaćanja. On je potvrdio da je ranije napravio uspešne depozite istim metodom. Uprkos pružanju detalja o transakciji, kazino je negirao da su depoziti sa njihove platforme. Igrač je želeo povraćaj novca. Tražili smo dodatne informacije i relevantnu komunikaciju sa kazinom, ali igrač nije odgovorio. Shodno tome, nismo bili u mogućnosti da dalje istražujemo i morali smo da odbacimo žalbu.
Automatski prevedeno:
