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They never pay out the make the rules up as the go , frauds every slot you cant play has a pop up to warn you , but some of them havent so the wont pay out , after setting them straight , they came up with other excuse , so the never have to pay out 

Dear Danny,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Have you been accused of playing restricted games while wagering a bonus? I will be waiting for your reply patiently.

Best regards,

Petronela

Dear Danny,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.