The player from Finland passed KYC and received the first withdrawal, but the subsequent withdrawal of 4000€ is still pending. Despite attempts to contact support by email, there's been no response and the account has been closed without warning. The case was marked as unresolved because we felt that the casino could have managed the situation better.
Igrač iz Finske je prošao KIC i dobio prvo povlačenje, ali naknadno povlačenje od 4000€ još uvek se čeka. Uprkos pokušajima da kontaktirate podršku putem e-pošte, nije bilo odgovora i nalog je zatvoren bez upozorenja. Slučaj je označen kao nerešen jer smo smatrali da je kazino mogao bolje da upravlja situacijom.
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