Bruce Bet Casino - Povlačenje igrača je odloženo.

Delay in payment due to high processing volume!

Been waiting for a week!

verzögerung der Auszahlung wegen hohem Bearbeitungsaufkommen!

Warte seit einer Woche!

Dear ChrisMei,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, please, let us know and we will intervene and try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Petronela

Now they are conducting an additional security check in the relevant department!

On Monday it will be 2 weeks of waiting!

This can't be happening anymore!!

Jetzt machen sie eine zusätzliche Sicherheitsüberprüfung in der zuständigen Abteilung!

am Montag sind es 2 Wochen des Wartens!

Das kann ja so langsam nicht mehr sein!!