Zdravo,
Poslao sam sledeću poruku putem e-pošte partnerskom kazinu Cashvin Casino (Zipcasino) 18.12.2023.
„Molim vas, zauvek me zabranite bez šanse da ponovo otvorim svaki kazino koji poseduje vaš brend/licenca.
Ne preuzimam nikakvu odgovornost za dalje gubitke.
Razlog zavisnosti od kockanja
Srdačan pozdrav
"
Partnerski kazino nije pratio moj zahtev u vezi sa tim. I uspeo sam da uplatim nekoliko puta.
Kontaktirao sam veb lokaciju i rečeno mi je da povraćaj novca nije moguć jer su sredstva potrošena. Nisam dobio nikakav odgovor za svoj poslednji razgovor.
Kao rezultat toga, ljubazno tražim sledeće radnje:
Potpuni povraćaj svih depozita uplaćenih na moj račun
Potpuna i trajna zabrana svih vaših brendova, bez mogućnosti ponovnog otvaranja naloga(a) ni pod kojim okolnostima.
Želim da istaknem da je moj zahtev za trajnu zabranu podnet zbog moje prepoznate zavisnosti od kockanja, a za moje dobro je neophodno da ne mogu da pristupim uslugama kockanja koje pruža vaša kompanija.
Molimo vas da izvršite povraćaj mojih depozita i potvrdite trajno zatvaranje mojih naloga što je pre moguće. Očekujem da se ovo pitanje reši brzo i bez daljeg odlaganja.
Hvala vam na razumevanju i saradnji u ovoj osetljivoj stvari.
Srdačan pozdrav,
Hello,
I did send the following message via email to a partnered Casino of Cashwin Casino (Zipcasino) on 18.12.2023.
"Please ban me forever without chance of reopening in every casino your Brand/Licence owns.
I dont take any responsibility to further loses.
Reason gambling addiction
Best regards
"
The partnered Casino didnt follow up my request regarding that matter. And I was able to deposit several times.
I contacted the Website and it was said, that a refund isnt possible because the funds have been spend. I didnt recieve any answer for my latest conversation.
As a result, I kindly request the following actions:
A full refund of all deposits made to my account
A complete and permanent ban from all of your brands, with no possibility of reopening my account(s) under any circumstances.
I want to emphasize that my request for a permanent ban was made due to my recognized gambling addiction, and it is imperative for my well-being that I am unable to access any gambling services provided by your company.
Please process the refund of my deposits and confirm the permanent closure of my account(s) at your earliest convenience. I expect this matter to be resolved promptly and without further delay.
Thank you for your understanding and cooperation in this sensitive matter.
Best regards,
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