Dragi reborimarkosi,
Detaljno sam pregledao vaš slučaj i pogledao nekoliko video snimaka sa strimera koji reklamiraju platformu Casino33.
Sa žaljenjem vas moram obavestiti da ste najverovatnije postali žrtva lažne šeme. Naša istraga o Casino33 dovela nas je do zaključka da je vrlo verovatno da je u pitanju kazino prevara.
U renomiranim i licenciranim kazinima, od igrača se očekuje da registruju sopstvene naloge bez pomoći treće strane. Neophodno je naglasiti da nikada ne bi trebalo da delite svoje lične podatke ili da šaljete novac bilo kome ko tvrdi da deponuje u vaše ime u kazinu.
Da li ste ikada pristupili svom nalogu? Možete li molim vas da objasnite kako ste uplatili depozite – da li ste privatno slali novac predstavniku kazina ili ste imali ovu opciju na kazino računu?
Hvala unapred na odgovoru.
Srdačan pozdrav,
Kristina
Zbog povećanog obima pritužbi u ovo doba godine, molimo za strpljenje dok čekamo naše odgovore. Cilj nam je da objavimo svaku žalbu u roku od 48 sati od podnošenja, ali zadržavamo do 7 dana da odgovorimo na sve naknadne komentare. Pored toga, imajte na umu da će možda biti potrebno malo duže da vaša žalba bude dodeljena rešavaču, jer trenutno upravljamo sa preko 900 žalbi.
Vaše razumevanje je veoma cenjeno. Želimo vam radosnu, uspešnu i zdravu novu 2024. godinu, a mi ćemo vam se javiti u najkraćem mogućem roku.
Dear reborimarcos,
I have thoroughly reviewed your case and watched several videos from the streamers advertising the platform Casino33.
I regret to inform you that you have most likely fallen victim to a fraudulent scheme. Our investigation of Casino33 has led us to the conclusion that it is highly likely a scam casino.
In reputable and licensed casinos, players are expected to register their own accounts without third-party assistance. It is imperative to emphasize that you should never share your personal information or send money to anyone claiming to deposit on your behalf in a casino.
Have you ever accessed your own account? Can you please explain how you made deposits - did you privately send money to the casino representative or did you have this option in the casino account?
Thank you in advance for your reply.
Best regards,
Kristina
Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.
Your understanding is greatly appreciated. Wishing you a joyful, successful, and healthy new year 2024, and we will get back to you as soon as possible.
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