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Michal Klaus

Complaint Specialist

As a Complaint Specialist for Casino Guru, Michal is assisting players with their complaints and talking to casinos to find optimal solutions.

He spent much of his professional career abroad, working various positions within the electro-technological and logistical industry, including those of a repair technician and team leader.

Michal has the rare trait of being both technologically and people inclined. In his spare time, he enjoys fiddling with computers, smartphones, and other IT gadgets. But Michal's not at all opposed to putting himself out there, meeting new people from all countries and walks of life, and starting a good party. He enjoys being active, often going on hikes, playing hockey and football, or training MMA. Above all else, however, Michal values the time he gets to spend with his family.

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Odgovor na prigovor od Michal Klaus

Srpski
Hello hirokann0525,It's Michal again. I have taken over your complaint. I hav... pre 5 minuta
Dear WinGaga team,Can you please address the player's concerns? pre 1 sat
We would like to ask the casino to reply to this complaint. We are extending ... pre 2 sati
Dear lolzgamer12099,Just to confirm if I understand correctly, you requested ... pre 20 sati
Dear 1Win_INDIA,Thank you for your confirmation. This sheds a completely diff... pre 21 sati
Dear Pantelis96,Unfortunately, despite my repeated attempts, I have not recei... pre 23 sati
Dear WSMCasino,Thank you for your email. I have responded back with some addi... pre 23 sati
Dear Spinarium Team,Thank you for your email. I have provided a detailed resp... juče
Dear Nicejob,We are extending the timer by 7 days. Please, be aware that in c... juče
Dear chrishido,We are extending the timer by 7 days. Please, be aware that in... juče
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