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Michal Klaus

Complaint Specialist

As a Complaint Specialist for Casino Guru, Michal is assisting players with their complaints and talking to casinos to find optimal solutions.

He spent much of his professional career abroad, working various positions within the electro-technological and logistical industry, including those of a repair technician and team leader.

Michal has the rare trait of being both technologically and people inclined. In his spare time, he enjoys fiddling with computers, smartphones, and other IT gadgets. But Michal's not at all opposed to putting himself out there, meeting new people from all countries and walks of life, and starting a good party. He enjoys being active, often going on hikes, playing hockey and football, or training MMA. Above all else, however, Michal values the time he gets to spend with his family.

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Odgovor na prigovor od Michal Klaus

Srpski
We regret to inform you that, due to the lack of response from the player to ... pre 1 sat
We would like to ask the casino to reply to this complaint. We are extending ... pre 1 sat
We’ve reopened this complaint at the request of TikiTaka Casino. We would lik... pre 3 sati
Dear Mateusztumasz,Have you received any additional emails with the full game... pre 3 sati
Dear Ninosch,We are extending the timer by 7 days. Please, be aware that in c... pre 6 sati
Dear kolmogorov,I have made several attempts to reach out to the casino, but ... pre 6 sati
Dear itzashishh01,I completely understand your wish to see this issue resolve... pre 7 sati
Dear sugisa408,Thank you for sharing the positive update. May I go ahead and ... pre 7 sati
Hello Meli2304,I'm Michal, and I have taken over your complaint. Your complai... pre 20 sati
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