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Michal Klaus

Complaint Specialist

As a Complaint Specialist for Casino Guru, Michal is assisting players with their complaints and talking to casinos to find optimal solutions.

He spent much of his professional career abroad, working various positions within the electro-technological and logistical industry, including those of a repair technician and team leader.

Michal has the rare trait of being both technologically and people inclined. In his spare time, he enjoys fiddling with computers, smartphones, and other IT gadgets. But Michal's not at all opposed to putting himself out there, meeting new people from all countries and walks of life, and starting a good party. He enjoys being active, often going on hikes, playing hockey and football, or training MMA. Above all else, however, Michal values the time he gets to spend with his family.

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Odgovor na prigovor od Michal Klaus

Srpski
Dear winstoncarter131,I was just about to provide you with an update. I am in... pre 35 minuta
We would like to ask the casino to reply to this complaint. We are extending ... pre 1 sat
Dear Vkieranc,We are extending the timer by 7 days. Please, be aware that in ... pre 3 sati
Dear andandjonnyx,Thank you for your confirmation. I am glad that our involve... pre 3 sati
Dear kamila77707,Kindly provide your casino account ID along with the phone n... pre 3 sati
Dear dohoa3059,I have tried to contact the casino repeatedly but had no succe... pre 20 sati
Dear lolzgamer12099,We are extending the timer by 7 days. Please, be aware th... pre 21 sati
Dear hirokann0525,The main reason for this complaint was the non-awarding of ... pre 22 sati
Dear tinppa,Thank you for your response and for adding me to the email conver... pre 22 sati
Hello jormakalev1,I'm Michal, and I have taken over your complaint. I have re... pre 22 sati
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