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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

Srpski
Thanks for your reply.We believe the best player protection you can ask for f... pre 4 dana
Thank you very much, hugopim, for providing the necessary information. I will... pre 4 dana
Dear msg1992,I am relieved to hear your issue has been resolved. We'll go ahe... pre 4 dana
Thanks for the update from the Gama Casino representative.Dear emeeme,We will... pre 4 dana
Thanks for the update.Was there any withdrawable balance on your casino accou... pre 4 dana
Dear Kraska1,Thank you very much for submitting your complaint. I’m sorry to ... pre 4 dana
Dear williamartursson,We are extending the timer by 7 days. Please, be aware ... pre 4 dana
Dear MGx11,We are extending the timer by 7 days. Please, be aware that in cas... pre 4 dana
Dear aquayurgort,Thank you very much for submitting your complaint. I’m sorry... pre 4 dana
Dear thomashallan87,Thank you very much for submitting your complaint. I’m so... pre 4 dana
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