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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Fritz

Srpski
Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
Thank you very much, kqphone, for providing all the necessary information. I ... pre 1 godinu
I understand your frustration. However, as I mentioned before, the maximum be... pre 1 godinu
We’ve rejected this complaint as per the player’s explicit request. We are so... pre 1 godinu
Thank you very much, Jonasgamble, for providing all the necessary information... pre 1 godinu
Thank you very much, kristofer, for providing all the necessary information. ... pre 1 godinu
I am sorry but the game quite clearly shows that you may bet on 3 different j... pre 1 godinu
Dear delc22,I'm glad to hear that your issue has been resolved successfully. ... pre 1 godinu
Thank you very much, Inrel19, for providing all the necessary information. I ... pre 1 godinu
Thank you very much, Orvo, for providing all the necessary information. I wil... pre 1 godinu
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