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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Fritz

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Dear dxlive86, Thank you very much for submitting your complaint. I’m sorry t... juče
Dear RASTAAA92,Thank you very much for submitting your complaint. I'm sorry t... juče
Dear paulcampillo86,Thank you very much for submitting your complaint. I’m so... juče
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Dear ChrisHC99,We are extending the timer by 7 days. Please, be aware that in... juče
Dear Brunomk98,Thank you very much for submitting your complaint. I’m sorry t... juče
Dear blackdot,Thank you very much for submitting this complaint. I'm sorry to... juče
Dear cleydec777,We are extending the timer by 7 days. Please, be aware that i... juče
Dear lulu86,We are extending the timer by 7 days. Please, be aware that in ca... pre 2 dana
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