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Veronika Fritz

Complaint Specialist

veronika.f@casino.guru

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Fritz

Srpski
Unfortunately, the player has not responded to our messages and questions. Co... pre 2 sati
Dear dlakavukagisow,Thank you for your reply and for sharing more details wit... pre 3 sati
Thank you very much, ganga1416480, for providing all the necessary informatio... pre 3 sati
Thank you very much, michizockt321, for providing all the necessary informati... pre 3 sati
Please forward me the entire email exchange between you and the casino, since... pre 3 sati
Dear Thdn,Thank you for the additional details and for forwarding the screens... pre 3 sati
Thank you for your response. Please let me know once you receive any of your ... pre 3 sati
Thank you for your response. Please forward me all the communication between ... pre 3 sati
Thank you very much, sseven07, for providing all the necessary information. I... pre 3 sati
Thank you very much, juan123321, for providing all the necessary information.... pre 7 sati
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