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Veronika Fritz

Complaint Specialist

veronika.f@casino.guru

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Fritz

Srpski
We regret to inform you that, due to the lack of response from the player to ... pre 1 sat
Hello simonebarbvieri, We would like to update you that due to Veronika, your... pre 16 sati
We regret to inform you that, due to the lack of response from the player to ... pre 16 sati
Hello tonynowacki, We would like to update you that due to Veronika, your des... pre 17 sati
We regret to inform you that, due to the lack of response from the player to ... pre 17 sati
Hello LB1999, We would like to update you that due to Veronika, your designat... pre 2 dana
Hello Jason12, We would like to update you that due to Veronika, your designa... pre 2 dana
We would like to ask the casino to reply to this complaint. We are extending ... pre 2 dana
Hello zikomat, We would like to update you that due to Veronika, your designa... pre 2 dana
Dear x4wsccrkcd,We are extending the timer by 7 days. Please, be aware that i... pre 2 dana
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