Zdravo Casino.Guru. Pridružio sam se Criptobetsports-u prošle nedelje i igrao sam sa njihovim bonusom dobrodošlice u odeljku kazina na veb lokaciji. Imao sam dosta sreće i tokom nekoliko dana osvojio sam ukupno 7748 USDT.
Završio sam KIC provere (provera lične karte, adrese, selfija) i zatim podigao 500 USD jer je ovo maksimalni iznos dnevno, a zatim ubrzo nakon što sam dobio ovu sledeću e-poštu.
'Zdravo klijente,
Pišemo da vas obavestimo da naša evidencija pokazuje da ste se registrovali preko Irske dok vaša verifikacija pokazuje državljanstvo Ujedinjenog Kraljevstva. Prema našim uslovima i odredbama, pristup ili korišćenje naše veb stranice i usluga može biti ograničen za pojedince u određenim zemljama, uključujući Ujedinjeno Kraljevstvo.
Kao rezultat toga, vaš nalog je zatvoren u skladu sa ovim propisima. Budite sigurni da će vam početni depozit od 500 USDT biti u potpunosti vraćen.
Da biste olakšali povraćaj sredstava, odgovorite na ovu e-poruku sa adresom novčanika na koju želite da se sredstva pošalju. Ako imate bilo kakvih pitanja ili vam je potrebna pomoć, ne ustručavajte se da se obratite našem timu za korisničku podršku.
srdačan pozdrav,
Tim CriptoBetSports'
Čak i sajt Casinoguru misli da sam u Irskoj, ali nisam, ja sam igrač iz UK. Koristim VPN za privatnost, ali i sa mnogo sajtova za kripto klađenje morate da promenite lokaciju na VPN-u da biste igrali određene igre, tako da je to uobičajeno. Koliko ja znam, ništa u njihovim uslovima to nije sprečilo. Do veb lokacije Criptobetsports možete doći i sa isključenim VPN-om iz Velike Britanije.
Nisam se registrovao 'preko Irske' niti na bilo koji način prikrio svoje lične podatke. Dao sam svoje podatke onakvima kakvi jesu i uspešno sam verifikovan od strane njihovog KIC sistema. Mogao sam da položim depozit, igram i uradim sve to, i tek u trenutku kada sam osvojio novac oni su izvukli ovaj termin i iskoristili ga da opravdaju neplaćanje hiljada dolara.
Pošto sam pročitao njihove uslove, prihvatam da ne mogu da imam nalog kod njih, što je šteta jer sam se kladio na sport sa velikim brojem dobitaka. Međutim, ne mislim da je fer razlog da se konfiskuju moj dobitak; ako je to njihova politika, onda bi trebalo da proveravaju unapred da se to ne dogodi.
Pokušao sam da im se obratim nekoliko puta, ali nisam dobio odgovor. Ako mogu da zamolim za Casinoguruovu pomoć ovde, to bi bilo sjajno.
Hello Casino.Guru. I joined Cryptobetsports last week, and played with their welcome bonus on the casino section of the website. I was quite lucky, and over a couple of days I won a total of $7748 USDT.
I completed the KYC checks (ID, address, selfie check) and then withdrew $500 as this is the maximum amount per day, and then shortly after I got this following email .
'Hello Client,
We are writing to inform you that our records indicate that you registered via Ireland while your verification shows a UK citizenship. According to our terms and conditions, access to or use of our website and services may be restricted for individuals in certain countries, including the United Kingdom.
As a result, your account has been closed in compliance with these regulations. Please rest assured that your initial deposit of 500 USDT will be fully refunded to you.
To facilitate your refund, please reply to this email with the wallet address where you would like the funds to be sent. If you have any questions or require assistance, do not hesitate to reach out to our customer support team.
Warm regards,
The CryptoBetSports team'
Even the Casinoguru site thinks I'm in Ireland but I'm not, I'm a UK player. I use a VPN for privacy, but also with a lot of crypto betting sites you need to change the location on a VPN to play certain games, so it's commonplace. There wasn't anything in their terms preventing that to my knowledge. You can reach the Cryptobetsports site with a VPN turned off from the UK too.
I didn't register 'via Ireland' or obscure my personal details in any way. I gave my details as they are and was successfully verified by their KYC system too. I was able to deposit, play and do all of that, and it's only at the point where I've won money that they have pulled out this term and used it to justify not paying thousands of dollars.
Having read their terms and condition I accept I can't have an account with them, which is a shame since I was going to bet sports with a lot of the winnings. However I don't think it's fair grounds to confiscate my winnings; if this is their policy then they should be verifying up front so that it doesn't happen.
I've tried reaching out to them a couple of times, but have had no response. If I can ask for Casinoguru's help here that'd be great.
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