Dobar dan.
Odbijeno mi je povlačenje oko 2000 dolara u Energi Casino-u.
Evo kako se to dogodilo.
1.
Depozit u Energi Casino 19. avgusta 2022.
2.
Istog dana, 19. avgusta 2022, podneo sam zahtev za povlačenje.
3.
Energi Casino traži od mene da dostavim dokaz o prihodu
4.
Kao odgovor, dostavljam istoriju svoje banke i platne liste.
5.
Energi Casino je rekao. „Pošto vaš prihod ne odgovara iznosu za koji igrate, nećemo povući vaš novac dok ne dostavite dokaz o prihodu koji odgovara iznosu za koji igrate."
6.
Rekao sam da i ja radim u seks establišmentu i da primam posebnu platu, doduše u prilogu.
7.
Takođe sam im rekao da primam novac od svojih prijatelja koristeći Jeton Vallet.
8.
Uprkos gore navedenim činjenicama, kazino je rekao da neće povući novac jer iznos novca sa kojim igram ne odgovara mojim prihodima.
9.
Čak i ako iznos novca sa kojim igram ne odgovara mom prihodu, to ne bi trebalo da bude razlog za ograničenja za moje isplate. (Razumeo bih da je to razlog zašto ne možete da uplatite depozit).
10.
Stoga podnosim ovu žalbu jer se radi o namernom odbijanju podizanja novca i smatram da kazino ima loše namere.
Dokaz o prihodima koji sam predao dostaviću kazinu.
Molimo vas da nam pomognete da podignemo novac što je pre moguće.
Srdačan pozdrav.
Good afternoon.
I have been denied a withdrawal of approximately $2000 at Energy Casino.
Here's how it happened.
1.
Deposit to Energy Casino on 19 August 2022.
2.
Same day, 19 August 2022, I applied for a withdrawal.
3.
Energy Casino asks me to provide proof of income
4.
In response, I submit my bank history and payslips.
5.
Energy Casino said. 'As your income does not match the amount you play for, we will not withdraw your money until you provide proof of income to match the amount you play for.'
6.
I said that I also work in a sex establishment and receive a separate salary, albeit a hand-out.
7.
I also told them that I receive money from my friends using Jeton Wallet.
8.
Despite the above facts, the casino said they would not withdraw the money because the amount of money I play with does not match my income.
9.
Even if the amount of money I play with does not match my income, it should not be a reason for restrictions to be placed on my withdrawals. (I would understand if this was the reason for not being able to make a deposit).
10.
Therefore, I am submitting this complaint because this is a deliberate refusal to withdraw money and I feel that the casino has bad intentions.
I will submit the proof of income that I have submitted to the casino.
Please help us to withdraw the money as soon as possible.
Best regards.
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