Zdravo. Igrao sam na Everigame-u (kazino crveno) oko 10 puta bez ikakvog uspeha. Tako da nisam napravio nikakvo povlačenje sa sajta. Pre otprilike 2 nedelje, sreća je konačno bila na mojoj strani. Uspeo sam da osvojim 8898 USD kada je opklada završena. Zatim sam pokušao da izvršim povlačenje, ali mi je tada pisalo da prvo moram da verifikujem svoj nalog. Kontaktirao sam ćaskanje uživo na Everigame-u da pitam koje dokumente žele. Bili su ljubazni i objasnili su da postoji odeljak na stranici gde možete da pročitate o verifikaciji. Nakon toga sam poslao mejlom ID prednje i zadnje strane i svoj račun za struju. Nakon toga sam sačekao nekoliko dana pre nego što sam kontaktirao ćaskanje i pitao kako je prošla moja verifikacija i da li žele još dokumenata. Čet je odgovorio da ne moram da brinem o svom novcu i da može proći do pet radnih dana pre nego što dobijete imejl sa odobrenjem. Čekao sam još nekoliko dana. Onda sam dobio mejl od everigame-a sa sledećim tekstom.
Dragi RONNI,
Kontaktiramo vas iz Everigame kazina.
Nakon pregleda dostavljene dokumentacije, vaš nalog nije prošao naše interne bezbednosne provere.
Doneta je odluka da zatvorite vaš nalog. Ova odluka neće biti poništena.
U skladu sa našim uslovima i odredbama:
2.6 Bonus programi su namenjeni samo rekreativnim kladionicima. Profesionalnim igračima ili igračima za koje se smatra da zloupotrebljavaju sistem bonusa, njihovi bonusi, kao i svi dobici od opklada zasnovanih na takvim bonusima, mogu biti oduzeti i podležu daljim sankcijama prema isključivom nahođenju uprave Everigame-a. U slučaju zloupotrebe, Everigame zadržava pravo da prekine članstvo klijenta i da spreči igraču da pristupi bilo kojoj lokaciji Everigame u budućnosti.
https://casino.everigame.eu/terms
U slučaju da se otvori novi nalog pod vašim imenom, on će takođe biti zatvoren.
pozdrav,
Floid
Everigame Securiti Team
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To rade kada sam samo izgubio novac na njihovom sajtu. Prvi put kada pobedim, ugasili su me bez ikakvih razloga.
Nisam prekršio nijedno pravilo. Odgovorio sam na njihovu e-poštu i rekao da ću rado poslati još dokumenata i učiniti sve da se ova situacija reši. Više ne mogu da pristupim nalogu, a oni ne odgovaraju na mejlove iako sam na lep način objasnio da želim da ovo rešim. Ti si moja poslednja nada. Za svaku igru, ovo je mala količina. Za mene i moju porodicu to je veliki novac.
Hello. I have played on Everygame (casino red) around 10 times without any success. So I haven't made any withdrawals from the site. About 2 weeks ago, luck was finally on my side. I managed to win 8898 Usd when the wager was completed. I then tried to make a withdrawal but then it said I had to verify my account first. I contacted the live chat at Everygame to ask what documents they wanted. They were nice and explained that there was a section on the page where you could read about the verification.After then i emailed the ID front and backside and my electricity bill. After that I waited a few days before I contacted the chat and asked how my verification went and if they wanted more documents. The chat replied that I didn't need to worry about my money and that it can take up to five working days before you get an email with an approval. I waited a few more days. Then I received an email from everygame with the following text.
Dear RONNY,
We are contacting you from Everygame Casino.
After reviewing the documentation submitted, your account did not pass our internal security checks.
A decision has been made to close your account. This decision will not be reversed.
As per our Terms and Conditions:
2.6 Bonus programs are intended for recreational bettors only. Professional players or players considered to be abusing the bonus system may have their bonuses, as well as any winnings from wagers based on such bonuses, forfeited and be subject to further sanctions at the sole discretion of the Everygame management. In case of abuse, Everygame reserves the right to discontinue a customer's membership and to prevent the player from accessing any Everygame sites in the future.
https://casino.everygame.eu/terms
In the event a new account under your name is created, it will also be closed.
Regards,
Floyd
Everygame Security Team
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This is what they do when I have only lost money on their site. The first time I win, they shut me down for absolutely no reasons.
I haven't broken any rules. I have replied to their email and said that I would be happy to send more documents and do everything to resolve this situation. I can no longer access the account, and they do not respond to emails even though I explained in a nice way that I want to resolve this. You are my last hope. For everygame, this is a small amount. For me and my family it is alot of money.
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