Pošto je ovo možda moja poslednja objava ovde, želim da podelim sa svima 2 sledeće usluge rešavanja sporova, besplatno, koje bi trebalo da imaju veću moć/ovlašćenje od casinoGuru-a i njihova odluka će biti obavezna da kazino sledi.
Ovo bi trebalo da se koristi nakon što iscrpite svoje druge opcije, a to su:
– žalba samom kazinu (nikada ne radi, kazino nikada neće priznati da su pogrešili, i izmisliće stvari o tome da kršite ToS)
– Koristite ADR usluge kao što je Casinoguru, itd
KAZINA SA LICENCIRANjEM MALTE (MGA) - https://madre-online.eu/
(Ako se suočavate sa potrošačkim sporom sa MGA licenciranim operaterom kockanja i niste zadovoljni rezultatom žalbenog postupka operatera, možete podneti žalbu podnošenjem obrasca za potraživanja.)
KAZINO SA LICENCIRANOM NA CURACAO - https://cadre.online/
( Ova usluga još nije dostupna, isprobao sam je i nikada nisam dobio odgovor. U trenutku objavljivanja ovog posta još ne bi trebalo da budu aktivni/radni. Navodno čekaju odobrenje od strašnih i groznih zakona o kockanju Curacao i GCB-a, tako da ne očekujte mnogo, ali zbog reforme kockanja u Curacao, ovo bi trebalo da bude dostupno u bliskoj budućnosti).
Ako isprobate ove ADR usluge i izgubite, nemojte se truditi da pokušavate bilo šta drugo. Uz to, koristite te usluge samo nakon što vam ponestane opcija.
Srećno svima
Since this might be my last post here, I want to share with everyone the 2 following dispute resolution services, free of charge, that should have a higher power/authority than casinoGuru and their decision will be mandatory for a casino to follow.
This should be used after you exhaust your other options, those being:
– complaining to the casino itself (never works, casino will never admit they are wrong, and they will make stuff up about you breaching ToS)
– Use ADR services like Casinoguru, etc
MALTA LICENSED CASINOS (MGA) - https://madre-online.eu/
(If you are facing a consumer dispute with an MGA licensed gambling operator and are not satisfied with the result of the operator’s complaints procedure, you can file a complaint by submitting the Claims Form.)
CURAÇAO LICENSED CASINOS - https://cadre.online/
( This service is not available yet, I have tried it and have never received an answer. At the time of this post they should not be active/working yet. They are supposedly waiting for approval from the terrible and awful Curaçao gambling laws and the GCB, so don't expect much, but due to the reform in curacao gambling, this should be available in the near future).
If you try these ADR services and you lose, don't bother trying anything else. That being said, only use those services after you ran out of options.
Good luck to everyone
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