Hi. I saw this on this site. This is happen me too now. They dont want to verification so I can get my money.
"They tell me that every time my documents are not compliant and they again suggest documents, bank statements etc.. more than that I don't know what to send them, do they want DNA proof?.
My withdrawals have been old for a long time with the long times each time for verification (with all necessary documents sent) I was denied my withdrawals every time until I played it again.. after a month I played boast again and I won 300 and I continued with the recall they ask me for documents again to make the withdrawal. I sent them the requested details they make me wait for approval for the verification they did and every time I wait without completing anything.. now because I have lost my patience and I don't want to play mine again, I wanted to make the complaint because I I feel cheated. Then if I contact the online agents of the site they always tell me the same answer that I have to wait etc. And now I want my money because I have sent all the documents I have done all the checks and they still insist not to proceed with the verification at this point team I feel cheated because they don't want to continue with the verification to keep the money in the account and play it back to me, that's what they do and wait."
I want my money. I play for 700 euro much money but I won 3300 euro. I want it. The worst is I need my 700 euro and the other I deserve when I won.
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