N1 casino prevara? (strana 7)

pre 3 godina od Sa-br-ina21

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50.538 pregleda 234 odgovora |

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Community & Complaints Administrator

pre 7 meseci

OriginalPrevod

As I can see in your complaint, our team was unable to proceed any further, and this was the explanation: "Due to lack of sufficient evidence and the decision from the Alternative Dispute Resolution (ADR), we had been unable to assist further and the complaint had been rejected again."

So unfortunately, that is why Nick couldn't do much about your case, not because of a lack of interest.

If you feel that you have some new evidence, try to reopen your complaint again and I am sure that our team will have a look at it.

Stariji Pripravnik

Grčka

pre 5 meseci

OriginalPrevod

n1 kazino je konfiskovao depozite i odbija da refundira pun iznos zaplenjenih depozita i ne odgovaraju na mejlove i blokiraju razgovore uživo da bi izbegli odgovor za nezakonito oduzimanje mojih depozita

Automatski prevedeno:

Community & Complaints Administrator

pre 5 meseci

OriginalPrevod

Could you explain the issue to us a little more, please? How did they confiscate your deposits? I do not fully understand it.🤷‍♀️

Could we help out in some way, perhaps?

Stariji Pripravnik

Grčka

pre 5 meseci

OriginalPrevod

Uplaćeni su depoziti na duplirane račune jer nisam znao da to nije dozvoljeno

Automatski prevedeno:

Community & Complaints Administrator

pre 5 meseci

OriginalPrevod

Well, opening duplicate accounts is forbidden in most online casinos, and it is always stated in the terms of use. It is really important to read the terms every time you want to open a new account at any online casino, because you can surely avoid any future issues by doing so.

How long did you play at this casino, and what was the reason for you to open more than one account, though?

Stariji Pripravnik

Grčka

pre 5 meseci

OriginalPrevod

Nisam znao da je zabranjeno i nisam igrao otvorio sam račune napravio depozit od 580 evra i novac je zaplenjen računi su zatvoreni i N1 kazino odbija da vrati 580 evra koji su zaplenjeni i ne odgovara moje imejlove i ćaskanje uživo

Automatski prevedeno:

Community & Complaints Administrator

pre 5 meseci

OriginalPrevod

I would suggest you file a complaint here with our team, if you wish. Describe the issue well and hopefully there will be some chance to get everything solved.

What do you say? Are you up for it? Here's the link, and if you need any assistance, please let us know.

Stariji Pripravnik

Grčka

pre 5 meseci

OriginalPrevod

Preduzete su neke radnje u vezi sa prevarom i konfiskacijom mojih depozita od strane n1 kazina

Automatski prevedeno:

Posetilac

Grčka

pre 4 meseci

OriginalPrevod

Igrao sam sada jula 2024. u ovom kazinu i uzeo sam njihov bonus, i osvojio sam 150 evra, napravio sam okret koji su oni želeli i idem da podignem 150, oni kasne i onda mi kažu da sam kladio 5 evra i premašio bonus limiti, laži nikad nisam igrao samo jednom opkladu od 5 evra, kupio sam bonus od 20 evra gde je opklada bila 0,2 minuta, poslao sam im mejl, odgovorili su da da, daleko, pošaljite sve kod zastupnika potrošača i isključite ih, ili da podnesemo masovnu tužbu protiv prevaranta

Ažurirano od strane autora pre 4 meseci

Automatski prevedeno:

Community & Complaints Administrator

pre 4 meseci

OriginalPrevod

So do I understand correctly that they accused you of violating the maximum bet, but you did not exceed it at all? Is that right?

You can actually check that out in the bet history if the casino can provide it to you. Try to ask for it, and if you see that they are not willing to cooperate, don't hesitate to come to us, and our complaint team will gladly have a look into all this.

Posetilac

Grčka

pre 4 meseci

OriginalPrevod

I cant watch my betting history just a few spins i can watch there the last ones ,and when i told them to sent me the proofs that i exceeded the max bet they tell me to watch my history and i cant and they know ,also i told them that if it was because i bought a bonus 20 euro they dont have it in their policies and they said it might be that ,and then they changed their rules and policy writing also for bought bonuses ,completely freud liers

Stariji Pripravnik

Grčka

pre 4 meseci

OriginalPrevod

n1 kazino nastavlja da ne odgovara na mejlove i ćaskanje uživo i nemam komunikaciju i ne znam šta će se desiti i da li je legalno da su za 6 meseci zaplenili moje depozite bez ikakvog povraćaja

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Stariji Pripravnik

Grčka

pre 4 meseci

OriginalPrevod

Nema gore kompanije od n1 kazina oni ne poštuju uslove i propise i nema kontakta sa njima radi servisa

Automatski prevedeno:

Community & Complaints Administrator

pre 4 meseci

OriginalPrevod

I cant watch my betting history just a few spins i can watch there the last ones ,and when i told them to sent me the proofs that i exceeded the max bet they tell me to watch my history and i cant and they know ,also i told them that if it was because i bought a bonus 20 euro they dont have it in their policies and they said it might be that ,and then they changed their rules and policy writing also for bought bonuses ,completely freud liers

pre 4 meseci

OriginalPrevod

In this case, I would like to suggest you file a complaint here with our team, and they will try to help. Hopefully the casino will cooperate and provide all the information.

If you're interested, please start the process here 👈 and let us know if you need any kind of assistance.

What do you say? Are you up for it?

Community & Complaints Administrator

pre 4 meseci

OriginalPrevod

Nema gore kompanije od n1 kazina oni ne poštuju uslove i propise i nema kontakta sa njima radi servisa

Automatski prevedeno:

pre 4 meseci

OriginalPrevod

I am really sorry that the issue is still persisting and the casino is not willing to cooperate.

I believe that our team is usually able to get in touch with this casino whenever they need to solve a complaint. So, if you wish, file a complaint and let us investigate. Hopefully there will be some movement regarding all this.

You can see all the complaints over here, and check out how the casino usually cooperates.

Please let us know how you have decided to move forward. We'll be waiting here, ready to help.

Stariji Pripravnik

Grčka

pre 4 meseci

OriginalPrevod

Podneo sam žalbu, ali niko nije odgovorio

Automatski prevedeno:

Forum and Reviews Administrator

pre 4 meseci

OriginalPrevod

You created the complaint, but you didn't write anything. What of what you have sent us to understand, please? That's why no one wrote you back, obviously. Describe your situation and don't send one and the same attachment, because they don't know what to make of it I would say.

Stariji Pripravnik

Grčka

pre 4 meseci

OriginalPrevod

Nisam opisao zašto mi nije data mogućnost da napišem ono što pokušavam da napišem briše se, ali sam vam poslao opis situacije u mejlu

Automatski prevedeno:

Forum and Reviews Administrator

pre 4 meseci

OriginalPrevod

So, you've got a problem in your complaint, huh? So try to open it in anonymous/incognito window and see if it keeps getting deleted. Alternatively, where did you send the email, to what address please?

Stariji Pripravnik

Grčka

pre 4 meseci

OriginalPrevod

Uplatio sam depozit od 580 evra na dupli račun ne znajući da to nije dozvoljeno i kazino je zaplenio depozite, zatvorio račun, nije vratio 580 evra koji su zaplenjeni i ne odgovara na moje mejlove u vezi sa slučaj

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