Kao što vidim u vašoj žalbi, naš tim nije bio u mogućnosti da nastavi dalje, a ovo je bilo objašnjenje: „Zbog nedostatka dovoljno dokaza i odluke iz Alternativnog rešavanja sporova (ADR), nismo bili u mogućnosti da pomognemo dalje i žalba je ponovo odbijena".
Na žalost, zato Nik nije mogao mnogo da uradi u vezi sa vašim slučajem, ne zbog nezainteresovanosti.
Ako smatrate da imate neke nove dokaze, pokušajte ponovo da otvorite svoju žalbu i siguran sam da će naš tim to pogledati.
As I can see in your complaint, our team was unable to proceed any further, and this was the explanation: "Due to lack of sufficient evidence and the decision from the Alternative Dispute Resolution (ADR), we had been unable to assist further and the complaint had been rejected again."
So unfortunately, that is why Nick couldn't do much about your case, not because of a lack of interest.
If you feel that you have some new evidence, try to reopen your complaint again and I am sure that our team will have a look at it.