ForumDiskusija o prigovorimaQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (strana 70)

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Gaz8087
pre 5 meseci

Ako je to elegro o kome si pričao, gledaj ih još malo. Pošaljite nekoliko mejlova i podsetite ih.. dobićete novac od njih

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Anonymized641
pre 5 meseci

I don't think I'm wording the emails right to get a result to be honest. Any sample emails or wording I can use? Any advice/help would be appreciated

Gaz8087
pre 5 meseci

Dear Elegro,


I am writing to remind you about my case regarding the illegal transactions conducted through your company. I am still awaiting a resolution. I have complied with all your requirements and submitted the necessary documents. I expect you to resolve this matter promptly. It is a legal obligation for you as per your licensing authority.


Sincerely,

Gaz8087

pre 5 meseci

Koristite ChatGPT je savet.. ukucajte svoj jezik i zamolite ga da ga prevede na engleski

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k5bpm2f8xy
pre 5 meseci

Did you find out about Monramp/Mramp2? I have about 3k of transactions myself

pre 5 meseci

Da, ovo su apsolutno bolesne sume koje vidite kada prelistate. Imao sam samo depozite od 279 hiljada za 1 godinu i ni jedno povlačenje.

Automatski prevedeno:
pre 5 meseci

We're better off not playing, man

Put the money in Avanza or anything else in the future.


Anonymized641
pre 5 meseci

Thank you

veritas1979
pre 5 meseci

Dođavola, kao da su zadavili sve dobitke švedskih igrača.. onda nema sumnje da je ovo sa slotovima samo legalizovana pljačka. Ništa drugo.. Mafija je ta koja plaća dozvolu da može da pljačka ljude. Pogledajte samo kako manipulišu kodovima i stvarima da bi prevarili banke.. bar sada imam pauzu za igru i više ne igram u kazinu Curucaobaja..

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pre 5 meseci

This is what goldenbet emailed me


Hope this email finds you well,


Allow us to assure you that all transactions conducted on our website adhere strictly to official protocols. We prioritize the integrity and professionalism of our processes, and any deviation from that standard is taken seriously


Moreover, we use third-party payment methods due to that, we do not have any information about which descriptor will be used for transaction


As we have informed you, we can not provide such details, because you are able to check it by yourself


Please be informed, that within the following 24 hours, you will have access to your account in order to check personal information and transaction history, other functions will be disabled


We appreciate your understanding and cooperation in adhering to the rules and regulations of our platform.




Kind regards,

Compliance Agent / Annie Smith 



Show quoted text

--


support@goldenbet.email

www.goldenbet.com

Izmenjeno od Romi pre 5 meseci
Razlog: Just made the link passive.
Gaz8087
pre 5 meseci

Zašto pišeš kazinu? Jebi ih.. nikad ništa nećeš dobiti od njih. Piši samo elegru.. ne piši ništa više kazinu..

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Anonymized641
pre 5 meseci

Thought I'd try that first but they are awful. Now waiting for elegro to respond. See what happens

Gaz8087
pre 5 meseci

Dear Elegro


Subject: Urgent Request for Review and Refund of Miscoded Transactions


I hope this message finds you well. I am writing to express my concern regarding certain transactions on my Mastercard that have been miscoded to circumvent gambling restrictions. As you are aware, the intentional miscoding of transactions to evade such restrictions is illegal and against both regulatory standards and your company's policies.


Specifically, I have identified transactions with third-party merchants that I believe have been deliberately misrepresented. I request a thorough investigation into these transactions to determine if they were miscoded to appear as non-gambling transactions.


Please find below the details of the mastercard used below.


**** **** **** **** I respectfully request the following actions be taken immediately:


1. Conduct a detailed review of the transactions 

2. Confirm if these transactions were miscoded to bypass the gambling restriction.

3. Issue a full refund for any transactions found to be in violation of the restrictions.


I trust that you understand the seriousness of this matter and will handle it with the urgency it requires. I appreciate your prompt attention to this issue and look forward to your swift resolution.


Should you need any further information or documentation from my end, please do not hesitate to contact me..


Thank you for your cooperation.


Best regards,


this is what I sent and within 5 days I was refunded. Which casino did you use.

Sutton
pre 5 meseci

Thank you do much.


I used velobet, goldenbet, donbet

Gaz8087
pre 5 meseci

Then u Will get some nice money 😃😃

Gaz8087
pre 5 meseci

Was they all Elegro. ?? Just keep sending the emails.

Sutton
pre 5 meseci

Piše santeda int.via token.io

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Gaz8087
pre 5 meseci

Da li ste deponovali Mastercard karticom ili putem otvorenog bankarstva – tj. preko vašeg računa br

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Anonymized641
pre 5 meseci

Open banking

pre 5 meseci

Open banking

pre 5 meseci

Ne znam da li će vaš slučaj biti teži jer tada ne zaokružuju nijednu trgovačku šifru.. jer na vašim transakcijama piše da je novac otišao direktno u santedu. Ali na našem piše nešto drugo.. ali se stvarno nadam da grešim

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Gaz8087
pre 5 meseci

Pretty sure you can’t get a refund then. Since the transaction have the casino name in it.

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