Detta ska jag skriva
Dragi Kicoin,
Nakon pregleda mog naloga, primetio sam transakcije sa mog naloga na vaš. Sasvim sam siguran da nemam račun kod vas. Nikada ga nisam imao, trenutno ga nemam, niti planiram da ga otvorim.
Možete li potvrditi da li imam nalog kod vas ili ne? Takođe bih želeo da znam da li je sprovedeno KIC na ovaj račun. Pored toga, kao kupac, imam pravo da znam tačno kako su te transakcije obrađene i u koju svrhu.
Takođe bih želeo da znam da li je bilo kršenja Mastercard pravila i propisa o zaštiti potrošača sa vaše strane, kao što je manipulacija kodovima trgovaca ili delovanje kao posrednik bez mog pristanka, pod pretpostavkom da imam nalog.
Ako nalog postoji, navedite sve detalje koji se obično beleže.
Hvala vam na strpljenju i spremnosti da pomognete u rešavanju ovog problema.
Detta ska jag skriva
Dear Kycoin,
After reviewing my account, I have noticed transactions from my account to yours. I am quite certain that I do not have an account with you. I have never had one, do not currently have one, nor do I have any plans to open one.
Could you please confirm whether I have an account with you or not? I would also like to know if any KYC has been conducted on this account. Additionally, as a customer, I have the right to know exactly how these transactions were processed and for what purpose.
I would also like to know if there have been any violations of Mastercard rules and consumer protection regulations on your part, such as manipulation of merchant codes or acting as an intermediary without my consent, assuming I do have an account.
If an account does exist, please provide all the details typically recorded.
Thank you for your patience and willingness to help resolve this matter.
Automatski prevedeno: