ForumDiskusija o prigovorimapoduzmite pravne radnje na kazino 7 slotovima

poduzmite pravne radnje na kazino 7 slotovima (strana 2)

pre 1 godinu od Abett21
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Yanet62
pre 5 meseci

Hello, I see that the casino requires additional verification from you and you did well to send what they asked for, but I wonder why the documents were rejected ? Did you find out or do you just know that they were refused ? I suppose you will have to go through the process again successfully first in order to be able to make a withdrawal. 

However, since you have filed a complaint, our team will try to help you and hopefully get it resolved as soon as possible. 

I will keep my fingers crossed. 🤞

Jaro
pre 5 meseci

Samo su ih odbili, pa sam ih opet poslao detaljnije. Ali moram da sačekam odgovor. Mislim da je mnogo.

Prvi problemi sa povlačenjem

Onda mi traže dodatna dokumenta.

Odbijen sam što me navodi da mislim da ne žele da isplate moj dobitak.

Prošlo je dosta vremena otkako sam igrao aplikaciju godinu dana i ponekad upadnu u ovaj problem. Trebalo bi da se poboljšaju. Druga kazina plaćaju visoke profite. Traju dosta vremena.

Automatski prevedeno:
Yanet62
pre 5 meseci

There is certainly room for improvement I agree. But if you have some experience with them, then you know what to expect. Sometimes it happens that a casino needs additional documents for verification after a certain period of time when it wants to verify something. This is common practice. Let's see what happens with the documents you sent and whether they will be rejected or approved. Feel free to post any changes in the complaint and you can also write to us on the forum. 

I hope this will not be a difficult situation to resolve and you will eventually get your money. 😉

pre 5 meseci

Želeo bih da znam zašto sam otvorio bankovni račun i to je bilo uspešno. Vaše povlačenje nikada nije stiglo. Koliko je vremena prošlo? Jedina stvar koju stručnjaci znaju da kažu je izvođenje vašeg slučaja. Ne razumem da li je transfer uspešno obavljen. Stiglo ti je na račun, ali pogledaj banku. Novac nije tu a ti zoveš i pričaš sa direktorom moje banke i on kaže da nema uplate, ali po tebi je primio da je uspešno obavljeno, prvi put sam video da se to dešava, dosadno je jer te teraju sačekajte i recite samo da specijalista vidi vaš slučaj. Nadam se da možete da primite moj novac pošto je grešku napravio kazino, sad moje pitanje ❓ koliko dugo čekate.........

Ažurirano od strane autora pre 5 meseci
Automatski prevedeno:
raquelmili2004
pre 5 meseci

Ovaj kazino već mnogo ismejava ljude i čekao sam novac skoro mesec dana.

Automatski prevedeno:
pre 5 meseci

Želeo bih da znam zašto sam otvorio bankovni račun i to je bilo uspešno. Vaše povlačenje nikada nije stiglo. Koliko je vremena prošlo? Jedina stvar koju stručnjaci znaju da kažu je izvođenje vašeg slučaja. Ne razumem da li je transfer uspešno obavljen. Stiglo ti je na račun, ali pogledaj banku. Novac nije tu a ti zoveš i pričaš sa direktorom moje banke i on kaže da nema uplate, ali po tebi je primio da je uspešno obavljeno, prvi put sam video da se to dešava, dosadno je jer te teraju sačekajte i recite samo da specijalista vidi vaš slučaj. Nadam se da možete da primite moj novac pošto je grešku napravio kazino, sad moje pitanje ❓ koliko dugo čekate.........

Automatski prevedeno:
pre 5 meseci

Hi, that's my question too, how long have you been waiting for your money ? From what I understand the casino told you that your withdrawal has been processed and sent but the money is not yet in your bank account, am I correct ? That's why I'm asking how long you are waiting, because we give casinos 14 days to sort out the withdrawal process and if they don't we will try to help. 

Let me know if I have understood correctly.


pre 5 meseci

Ovaj kazino već mnogo ismejava ljude i čekao sam novac skoro mesec dana.

Automatski prevedeno:
pre 5 meseci

Oh, I see that the casino has responded to your complaint and still hasn't managed to resolve the situation regarding the documents and therefore your cards. It's strange that even though you say they are digital there is no alternative to verify. 

However, we will leave it to our team, you and the casino and I firmly believe that something will come up to make it a successful. 

Please let me know if you have anything new. 

I wish you strong nerves.

Jaro
pre 5 meseci

Poštovani, poslao sam dokaz iz banke da su kartice moje vlasništvo, i fotografije kartica ali sam odbijen više od 10 puta... tako da sam sledeće već izgubio dosta vremena. To je najgori kazino koji sam ikada igrao.

Mislio sam da mi možeš pomoći?

Automatski prevedeno:
Yanet62
pre 5 meseci

Our team is trying to do their best and the case is not closed yet, so hopefully it will end well. It's difficult when you send basically everything you have and it still goes nowhere. 

Anyway, hopefully it will be resolved and the casino will come to some kind of reasonable agreement with you. 

pre 5 meseci

Da, razumem, ali dešava se da mi nisu rekli da je to 14 dana, samo čekam specijaliste da reše vaš slučaj. Moje pitanje je šta se dešava ako novac ne stigne? Hoće li mi vratiti ono što sam zaradio? Ne vidim ništa i zato moram da čekam.

Automatski prevedeno:
Jaro
pre 5 meseci

Ako razumem, sačekaću proces povlačenja.

Automatski prevedeno:
Jaro
pre 5 meseci

Samo nisu javili da je prošlo 14 dana, samo da specijalisti pregledaju njegov slučaj i čekaju.

Automatski prevedeno:
raquelmili2004
pre 5 meseci

So let's be clear, the 14 days I mentioned are the 14 days we give the casinos to sort out the withdrawal process. The casino obviously didn't give you any timeframe because they don't have one and therefore I don't know how long you should wait for a specialist to handle your case. 

So, if 14 days have passed since you made your withdrawal, you can file a complaint with us and we will try to help you and investigate what is going on and why you don't have the money yet. 

Did I make myself clear or do you need to ask questions ? Feel free to and I will answer you if I know. 

However, I wondered how long you have been waiting for your money, could you tell me ? 

Jaro
pre 5 meseci

Čekam 10 dana i dalje ništa, samo kažu čekaj, rešavaju....

Automatski prevedeno:
raquelmili2004
pre 5 meseci

31. maj je bio povlačenje koje sam napravio. Sada sam pažljivo odredio datum, tako da je do danas prošlo 12 dana i još ništa.

Automatski prevedeno:
raquelmili2004
pre 5 meseci

Well, that seems to me to be enough to provide relevant reason for what's going on. 

Nonetheless, I would still wait those two days and see if the casino gets to you and if not, then I would recommend to file a complaint with us as I announced in my previous post, where our team would try to help you. 

Do you think you can handle it that way ? 

Jaro
pre 5 meseci

Da, onda ću sačekati da se završi 14 dana i obavestiću vas kako je moj slučaj, hvala.

Automatski prevedeno:
raquelmili2004
pre 5 meseci

You're welcome, I would be very happy if this was resolved, but let's not get ahead of ourselves. 

I'll wait. 

Jaro
pre 5 meseci

Zdravo, prošlo je 14 dana, a još uvek ništa ne govori da specijalisti još uvek studiraju.

Automatski prevedeno:
raquelmili2004
pre 5 meseci

Well, in that case, as I said, I would recommend opening a complaint. 

You can do so at this link. ⬅️

If you would also like to know what you can expect from the whole process, then I have also included this guide and you will find out everything you need to know. 

Nevertheless, you have still not got anywhere else, yes, when you say that they are still investigating. I understand that if they have nothing else to tell you they will repeat the same things to you, but I wonder how long that could take and that would worry me.

So I wonder if our team will be able to find out what is going on. 

Let me know if you decide to lodge a complaint.

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