Igrao sam onlajn sa otmenom kazinom više od 5 godina. Imao sam pozitivna iskustva povlačenja u prošlosti. Sada sam osvojio veliku (u svakom slučaju dosta veliki za mene) i zatražio tri različita povlačenja, jedno za 2500 dolara i 2 za po 1000 dolara. Zatraženo je povlačenje dobitaka 30. aprila 2024. Sada je 20. avgust 2024. i ništa nije primljeno. Više puta sam kontaktirao kazino putem ćaskanja i e-pošte, i svaki put dobijam isti izgovor, okrivljujući veliki broj zahteva i nudim da eskaliraju moj zahtev od 2500 dolara jer očigledno mogu samo jedan po jedan. Igrao sam sa deponovanim kripto sredstvima. Pored ovoga, uklonili su me kao igrača kome je više dozvoljeno da prima njihove promotivne bonuse. Njihovi promotivni kodovi više ne funkcionišu za mene, tako da pretpostavljam da to znači da nikada neću biti plaćen jer više ne žele da igram na njihovoj veb stranici. Sada kada sam zapravo pobedio… Nemam pojma koje korake da preduzmem, ili šta se može učiniti… Veoma sam razočaran. Nekada sam bio veliki zagovornik, a sada sam izuzetno razočaran i pretpostavljam da nikada neću videti nijednu od tih dobitaka…
I’ve played online with posh casino for over 5 years. I’ve had positive withdrawal experiences in the past. Now I won big (well big for me anyways) and requested three different withdrawals one for $2500 and 2 for $1000 each. Requested withdrawal of winnings on April 30, 2024. It is now August 20, 2024, and nothing received. I have contacted the casino numerous times via chat and email, and I receive the same excuse each time, blaming high volume of requests and offer to escalate my $2500 request because they can only do one at a time apparently. I played with deposited crypto funds. In addition to this, they’ve removed me as a player that’s allowed to receive their promotional bonuses anymore. Their promotional codes don’t work for me anymore, so I’m assuming that means I’m never going to be paid because they don’t even want me playing on their website anymore. Now that I actually won… I have no idea what steps to take, or what can be done… i’m very disappointed. I used to be a huge advocate and now I’m extremely disappointed and assuming I’m never seeing any of those winnings…
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