ForumDiskusija o prigovorimaScammed by Spinanga, proof provided.

Scammed by Spinanga, proof provided.

pre 10 meseci od CasinoBob
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2483 pregleda 13 odgovora |
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pre 10 meseci

I recently tried this site and was scammed and had my deposits stolen.


I deposited using Etherium and confirmed the transaction went to the correct ID.


here you can see the wallet address associated with my account.


file


The id is : 0x91fe7d47f85f5e6138c63de826db01c2f66c5fee


This shows my deposit was sucesful


file


and furthermore you can see the blockchain received and has the money in it ( I had made one deposit of 100 earlier successfully, then the failed deposit of 292 and tried again with 50 cad)



file


however, they never credited the money to my casino account.


as you can see here


file



When I reached out for helped they would log me out to kick me from the chat so I couldn’t get any responses or help. The money is in the wallet and it matches my wallet but my account does not have it. The balance is zero.


hence they stole the funds and didn’t credit it to my account. A total and complete scam. What can be done?

Ažurirano od strane autora pre 10 meseci
CasinoBob
pre 10 meseci

I'll just add that further updates are expected in the complaint's thread 👈

Hopefully, the solution is possible.

pre 10 meseci

Zdravo, ubacio sam nešto novca na Spinangu i osvojio €1,500

Pitao sam

3 povlačenja po 500 € dnevno

Prošlo je 3 dana od prvog povlačenja, i dalje ništa, pisao sam timu za podršku u ćaskanju, kažu mi da povlačenje traje 3 do 5 radnih dana, kada na sajtu piše da su kripto isplate veoma brze, može li neko da pomogne ja sam očajan

Automatski prevedeno:
vadimcolatruglio
pre 10 meseci

Hi, I think if the casino tells you it's 3-5 days then you'll have to be patient with your withdrawals, although I understand that if you're withdrawing using the crypto method, you expect it to be faster. 

I would also like to ask if you have verified your account ?

Anyway, like I said, try to wait a while. We give casinos 14 days to resolve a withdrawal, so if it's just a couple of days I think it's fine. As long as the casino communicates and tells you how it is, it's always a good sign. 

Let me know if nothing changes.  

Jaro
pre 10 meseci

zdravo da sačekaću do 14 dana u slučaju da ne prihvate moje povlačenje šta da radim??

ne u vezi sa verifikacijom naloga su mi rekli sve dok vas ne pitamo, nije važno da ga verifikujete u trenutku kada će povlačenje biti prihvaćeno ako bude problema biće potrebno da ga verifikujete

Automatski prevedeno:
vadimcolatruglio
pre 10 meseci

As far as verification is concerned, I understand, apparently the casino has such a process and as long as they don't ask for documents you don't have to verify. 

Of course, regarding the withdrawal and the fact that the casino won't accept it, I think there should be a reason for that. If it doesn't, let me know and our team will try to help you as soon as the mentioned time passes. 

However, I firmly believe that you will get your money because the safety index is quite high on our site and I have seen that they have solved a lot of complaints. For now, I hope you won't need assistance and the casino will meet its deadline. 

Let me know if anything changes. 

Jaro
pre 10 meseci

Zdravo, da, sačekaću sledeću nedelju u slučaju da bude problema sa plaćanjem, pokušaću da to promenim

Ako uplata ne stigne odmah ću vas kontaktirati, hvala vam puno na pomoći

Automatski prevedeno:
vadimcolatruglio
pre 10 meseci

Sure thing. We will be here if you need us. Don't hesitate to ask if you wonder about anything regarding the process. 😉 I know it's a lot to go through.

pre 9 meseci

Zdravo, konačno je sve prošlo dobro, stigle su povlačenja

posle više od nedelju dana, ali su stigli, hvala vam puno za svu podršku


Automatski prevedeno:
vadimcolatruglio
pre 9 meseci

ho ho!!!

Thanks for coming back with this great news! So, how long did the verification take? Any specific payment option you would not recommend preferring, perhaps?

Radka
pre 9 meseci

Da, ćao

pa što se plaćanja tiče sve su ovako, piše 1-3 radna dana ali treba bar 3-5 radnih dana

U svakom slučaju, bili ste veoma ljubazni, hvala vam puno

Automatski prevedeno:
vadimcolatruglio
pre 9 meseci

Good to know!

I'm glad you enjoyed the company, Jaro is the real caretaker here 🙂.

Well, if ever need something, or just want to share a few thoughts with fellow players, come back anytime.

👍

pre 9 meseci

Zdravo, imam novi problem u kazinu gretvin. Nikada više neću igrati u stranom kazinu

Napravio sam zahtev za povlačenje od 500 evra

preko moje Mastercard sa koje sam deponovao na početnom ekranu za isplatu mi je napisano da sam tražio povlačenje putem pošte, ali to nije slučaj, kontaktirao sam ih, rekli su mi da je torba ili greška

nakon 3 dana kazino mi šalje e-poštu u kojoj kaže da je povlačenje završeno, ništa nije stiglo

kada kucam uživo ćaskanje kaže greška ne znam više šta da radim


Automatski prevedeno:
vadimcolatruglio
pre 9 meseci

Hi!

Don't worry, I'll try to think this through.

Just to get the timeline properly updated, when did you get the email saying the money had been sent?

For some reason, I think you preferred bank transfers, but I can't say for sure. Sometimes it takes more days than usual, so I would wait until Monday evening.

Error is bad, so let's focus on emails. I would ask for the transaction ID anyway, per email, preferably through a reply to the last email you got from support. What do you think?

Please make sure to come back and update us. 🙏

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