ForumDiskusija o prigovorimaVerifikacija Bruce Bet

Verifikacija Bruce Bet

pre 4 meseci od celgebrink
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5260 pregleda 88 odgovora |
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pre 4 meseci

Pokušao sam na sve načine da verifikujem svoj nalog kod ove kompanije, ali oni žele previše, mislim??

zahtevaju selfi sa vidljivom ličnom kartom. Bankovna kartica u kombinaciji sa ličnom kartom, svi brojevi vidljivi. Izvod iz banke sa vidljivim celim računom. IbAN i BIC. I telefonska verifikacija !!! Da li moram da otvorim ceo svoj život za isplatu kada sve druge kompanije mogu da pošalju novac nazad na karticu, što BruceBet ne može u vezi sa mojom Svedbankom. Otprilike dobit od 110.000 kruna

Automatski prevedeno:
celgebrink
pre 4 meseci

Have your KYC procedures failed or you are just concerned about the amount of documents they are requesting? The only one I find suspicious is the card requirement with all numbers visible, I have done these card verifications and they always ask you to cover the middle digits, it's really weird that they want the whole card uncovered.

Selfie with ID, bank statement with everything visible and phone verification are normal, I have done all these KYC procedures multiple times across many casinos, bookies, wallets and exchanges, it's extremely annoying and excessive I agree, but sadly it's neccessary and we agree to it by registering, I can't recommend you anything else than simply cooperating unless you are willing to lose the balance in that account

pre 3 meseci

Brucebet je najgori kazino koji je ikada postojao. Pazite, varaju...!!! Osvojio sam 800 i 21 dan ne mogu da vratim novac, stalno nešto izmišljaju sa verifikacijom, poslao sam već preko 100 mejlova i imam dokaz!!! Stvar još uvek nije rešena, oni i dalje spletkare... oprezno sa ovim kazinom, ima mnogo drugih poštenijih kazina. prenesite ovu poruku drugima da ne budete prevareni... Prevaranti i lopovi, bez verifikacije od 48 sati, laž

Automatski prevedeno:
kwolekbarbara0
pre 3 meseci

File a complaint: https://casino.guru/complaints/all

Have they explained why your verification fails? You played with a bonus? By the moment try filing a complaint, you already waited too much

pre 3 meseci

Brucebet je najgori kazino koji je ikada postojao. Pazite, varaju...!!! Osvojio sam 800 i 21 dan ne mogu da vratim novac, stalno nešto izmišljaju sa verifikacijom, poslao sam već preko 100 mejlova i imam dokaz!!! Stvar još uvek nije rešena, oni i dalje spletkare... oprezno sa ovim kazinom, ima mnogo drugih poštenijih kazina. prenesite ovu poruku drugima da ne budete prevareni... Prevaranti i lopovi, bez verifikacije od 48 sati, laž

Automatski prevedeno:
pre 3 meseci

Hey, SunsetGaze gave you the right advice. Since we give casinos 14 days to resolve a KYC or withdrawal and you're long past that time, we'll try to help you out. 

However, what is the issue with your verification ? Did the casino say why the documents are not accepted ? 

I'll wait for the answer. 

pre 2 meseci

Zdravo, može li neko da mi pomogne, osvojio sam 15.000 u ovom kazinu... Uprkos verifikaciji, novac je ostao na računu skoro mesec dana... Verifikovao sam se mnogo puta i iznova sam bio odbijen..

Automatski prevedeno:
pre 2 meseci

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Mmm12
pre 2 meseci

Hello.

I checked both print screens, thanks for bringing them here, and found that the conversation says you are not fully verified because you provided a cropped statement, and in the previous version, your full name or address was missing.

To understand your situation fully and correctly, has anything changed in the meantime?

Can you confirm you passed the verification? The point is to provide all needed documents exactly as you were asked to. Only after that, your verification will be completed successfully.

As to your complaint, kindly mind the timer:

file

Anyway, I will be here for your reply. 🙏



pre 2 meseci

Ne, ništa se nije promenilo, sad čekam odgovor... Overio sam se u tržnom centru i sve je odbijeno. Poslao sam potvrdu registracije. Nisam stariji od 3 meseca. Poslao sam selfi sa ličnom kartom i pasošem. I dalje se ništa ne dešava

Automatski prevedeno:
pre 2 meseci

Uvek pišu isto

Automatski prevedeno:
Jaro
pre 2 meseci

Zdravo, verifikovao sam se mnogo puta, sve je odbijeno, sve što su hteli je završilo, uvek kažu isto

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pre 2 meseci

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Mmm12
pre 2 meseci

Hi, from what I've seen of the screenshots, you were trying to verify your passport and had to take a selfie. Were you successful? Also, did you supply the documents that were previously cropped in the correct format and with all the information ? So are you successfully verified or not, because according to the screenshots I don't see anything like that from live chat, so that's why I'm asking. If you are not verified, what is the problem with the document still ?

In this situation you will need to go through this process successfully before you can withdraw money, probably that's why it's taken so long that you haven't been able to withdraw. 

I also saw that you have an open complaint, so if there are still some problems we will try to help, but so far I have a feeling that it's more of a failure that something is not delivered correctly to the casino. 😥🤔

I will wait for the answer.

pre 2 meseci

Zdravo, moj poslednji tržni centar je bio 24. februara. Poslao sam izvod računa i fotografisao svoju bankovnu karticu... još nema odgovora

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pre 2 meseci

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